Customer Service Representative

Cza Ann Joy M. Gagan

CONTACT **** ******** **. ******* *, E-mail: *******@*****.***

Caloocan City Phone : 091********

PERSONAL Age: 25 years old

DETAILS Birth Date: July 30, 1989

Sex: Female

Status: Single

Nationality: Filipino

Religion: Roman Catholic

Height: 150cm

Concentrix March 3, 2014 December 15,

WORK

2014

EXPERIENCE

Customer Service Representative

CSR & quality analyst assistant for non-voice account

QUALIFICATIONS Able to deliver high quality service

Meeting performance target

Accurately updating customer records and information.

Fully aware of all laws and regulations regarding data protection.

Excellent verbal and written communication skills.

Knowledge in MS Office and Spreadsheets.

Primary June 1996 March 2002

EDUCATION

Casa del Nino Jesus de Lucban

Secondary June 2002 March 2006

Lucban Academy

Bachelor of Science in Nursing June 2006 March 2010

Dr. Carlos S. Lanting College

INTERESTS Reading fiction books, listening to indie music, watching tennis

REFERENCES References available upon request.

Cz a Ann J o y M. G ag an 1

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