Customer Service Medical
Resume:
Rickard Jean-Noel
**********@*****.***
OBJECTIVE
• To obtain a career that makes an impact in the world around me and in the lives of my fellow man.
RELEVANT EXPERIENCE
September 2013- Present: Binder & Binder LLC, 33-00 Northern Blvd, Suite 7A, Long Island City,
NY 11101.
• Organizing case files within file cabinets based on case-worker and the current status of the client’s
case ex. Non HDC (hearing date certain) cases, HDC (hearing date certain) case’s, Initial Application,
and Reconsideration.
• Medically developing a case file until it is fully prepared for an advocate to go before an
Administrative Law Judge and argue the case at hand.
• Obtaining medical files, Narrative Reports and Impairment Questionnaires to associate to the client’s
case file as a means of evidence for their social security and disability case.
• Conducting constant contact with clients, confirming if all their information on file is accurate and to
check their medical development and to give them an update of their case file.
• Constant contact with ODAR (Office of Adjudication and Review) to obtain case type, case status, as
well as DLI (date late insured) date and case scheduling.
• Conducting case summary of work conducted on particular case file, as well as what is needed to
farther develop the case file for the social security benefit process.
• Submitting medical evidence via electric fax with barcode to be uploaded to exhibit cd to be used at
hearing.
• Reviewing exhibit cd received from social security to review medical evidence obtained by social
security as well as forms submitted in preparation of hearing.
• Using e-file to submit evidence and medical records to traveling representatives to review in
preparation of hearing.
• Using e-file to submit an appeal on behave of client, as well as submitting an initial application on
behalf of client.
• Drafting subpoenas request to forward to Administrative Law Judges to obtain medical records from
treatment facilities on the behalf of clients unable to afford outstanding invoices or unresponsive
treatment facilities.
• Conducting meets with clients to explain in detail the nature of their case as well as to explain the
hearing process in length.
May 2013- September 2013: Mark Levine Political Campaign for City Council, 601 West 136th
Street, Suite #1
• Contacting democratic voters through phone calls and door to door to get their support for Mark
Levine.
• Handing out political flyers to educate the people on Mr. Levine’s goals and the bases of his political
campaign.
• Obtain voters information and add them to democratic database in order to form campaign data charts.
• Helped Candidate win primary election.
February 23, 2011- May 28, 20011: Legal Internship, Law Offices of Julie Clarke ESQ 32 Court
Street, Suite 707
• Answer incoming phone calls on a day to day bases
• Scheduling appointments with clients.
• Provide Legal research and information on cases that attorneys were handling.
• Delivered important court documents to court houses as well as prisons on the behalf of clients and
attorney.
• Conducted client filing as well as mail sorting
• Managed accounts for clients that’s were under the guardianship of the attorney.
June 2010- October 2013: Lowe’s Home Improvement Store: Overnight Stock Worker. 2284 5602
Avenue U, Brooklyn, NY 11201
• Handling freight flow as it comes off the shipping trucks and is it being processed and received.
• Collaborated with supervisor to coordinate the fastest way to flow freight and to pack out the
merchandise according to the amount of employees on hand.
• Supervised and handled large amount of freight that came through the seasonal department of the
store.
• EDUCATION
• August 2006-December 2012: CUNY New York City College of Technology, 300 Jay St, Brooklyn
NY.
• Received a Bachelor’s of Science
• Majored in Law and Paralegal Studies.
• September 2002 – June 2006 Graduated with honors: Canarsie High School, Brooklyn, NY
11236
•
SKILLS
Leadership Skills: meeting facilitation, promptness, organizing, communication, interviewing,
teamwork, public speaking, excellent customer service, and critical thinking
Computer Skills: Proficient with Spreadsheet, Word processing, email, Internet Software, Microsoft
Word, Microsoft Excel, and PowerPoint, West Law.
• Language: English; French, Haitian Creole
Professional References
Barrington Thompson
US Army Veteran
Known for: 16 years
**************@*****.***
Andy Wong
Substitute Physical Education Teacher
Known for: 16 years
**********@***.***
Kareem Leslie
Respiratory Therapist
*********@*****.***
Known for: 3 years
Ray Morgan
Former Overnight Supervisor at Lowe’s
*******@*****.***
Known for: 4 years
Willie Maisonet
Former Supervisor at Binder and Binder/ Supervisor at JAR Disabilities
Known for: 1 year
Taiesha Joseph- Abrams
Former Co-worker at Binder and Binder/ Paralegal at JAR Disabilities
Known for: 1 year
*************@*****.***
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