Objective
Succeed in a fast paced environment where hard work, creativity, and fun are
what drive the business to excel. Providing top quality service and creative
solutions are a priority. I enjoy solving problems elegantly with documentation
to ensure a faster resolution for the future.
Experience
Palm Springs Follies September 2011 - June 2014
Systems Administrator
Administered 10.7 Server with Failover
3 Windows Servers 2008-2012
Maintained Network consisted of 40+ Macs 10.4-10.9
Managed 15+ Windows machines XP-Windows 8
Operated corporate Help Desk
Operated and trained employees on various systems including our 2,000+ policy
and procedure database
Managed Sonic Wall NSA 220 w/HA
TyTix ticketing server, FileMaker Pro 7 Server, onsite Kerio Mail Server
Made strategic IT related purchases, research, and recommendations to
supervisor
Setup and maintained PCI Compliance Saq Type D
Created dept. budget
Provided end user support. Maintained smart phone and tablet army. Reduced
yearly cell phone bill by $6,000. Gained a working to intermediate knowledge of
the following
MSSQL
Active Directory
DNS
DHCP
Panasonic Call Accounting and phone tree management
Geekworks Unlimited March 2007 - August 2011
Technician Supervisor/Business Relations Manager
Managed VPN of 150+ Digital signs across the US
Oversaw and maintained development of digital signage software
Setup/Maintained local business networks
Acquired/wrote new business contracts
Provided end user support on-site/in-home/in-office
Preformed presentations at DSE (Digital Signage Expo)
Trained/managed/scheduled tech support employees
Circuit City February 2005 - March 2007
Sales and Fire Dog Support
I preformed sales and tech support here. I was 18th highest grossing sales
person in the US. I was the 9th highest grossing sales person for tech support
and computer repair.
Education
Southern New Hampshire University 2012 - Present
Will have my associates in business administration this year and will start my
bachelors in Computer Information technology
Palm Desert High School 1998-2012
Active member in all technology clubs including the CCNA course. Excelled in
academics and Cadet Corps.
Skills
High-pressure situations allow for creativity and unique solutions. I have
excellent team building skills and work well as a student and teacher. My
written and verbal communication skills are second to none. Easily portray
advanced technical problems with non-technical terms for easy digestion and
processing.