application packager
Resume:
Ummey Salma
*****.*******@*****.*** (Personal)
*****.*****@***.*** (Work)
[pic]
Summary:
> Extensive experience in Application Packaging and Enterprise Software
Deployment using Flexera AdminStudio, Installshield, Symantec Wise
Package Studio, Microsoft App-V, VMware ThinApp and System Center
Configuration Manager (SCCM).
> Expertise in Windows Installer Technology and MSI packaging. Also
Experience in Creating MSI, MST (Transforms), MSM (Merge Modules), MSP
(Patches) and edit MSI database tables etc.
> Expertise in Identifying and resolving Application Compatibility issue
using Microsoft Application Compatibility Toolkit (ACT).
> Expertise in deploying OS Images using Windows deployment Services
(WDS).
> Expertise in creating Virtual Software Packages using Microsoft App-V
and VMware ThinApp and deploy to the network.
> Expertise in Advance troubleshooting Windows Desktop and Server Operating
System issues.
> Expertise in Creating Virtual Sessions using VMware Workstation and Hyper-
V.
> Strong knowledge on Windows Active Directory and Group Policy Object.
> Expertise on Managing the deployment of OS updates and Patches from a
centralized server by utilizing Windows Server Update Services (WSUS).
> Good knowledge on deploying and managing System Center Configuration
Manager (SCCM) .
> Strong knowledge and understanding on Windows Registries, Files, DLL,
OCX, COM, EXE.
> Experience in using Windows Installer SDK development tools like Orca,
Filemon, Regmon, Procmon to work with MSI's and debugging for package
review/cleanup.
> Strong experience in package validation, conflict resolution to detect
and resolve the software conflicts between the packages.
> Hands on experience on win batch Scripting,VB and PowerShell Scripting
> Experience in assisting end users to complete the User Acceptance Testing
(UAT) for the
Application packages by providing Virtual Session.
Technical Skills:
> Packaging Tools: AdminStudio 10/11/11.5 SP2/13, Wise Package Studio
7.0/8.0, Installshield 2010/2012/2014, VMware ThinApp 4.0/4.5/4.6 and,
App-V 4.5/4.6sp1/5.0, Orca.
> Package Deployment & Asset Intelligence Tools: SMS 2003, System Center
Configuration Manager SCCM 2007, SCCM 2012.
> Operating Systems: Windows XP / Vista / 7 / 8 & Windows Server 2003 /
2008 /2008R2.
> Compatibility Tools: Microsoft Application Compatibility Toolkit (ACT),
AOK, AppDNA.
> OS Virtualization: VMware Workstation, Hyper-V.
> Script: VB Script, Win Batch Scripting .VB & PowerShell.
> Other Utilities: Procmon, Picture Taker, WILog Util, InstallRite,
FastSum, Beyond Compare, Office Resource Kit (ORK).
Professional Experience:
CNA Insurance
Apr 2014 - Present
Chicago, IL
Responsibilities:
> Documented the Request and Release process, Packaging Process, Testing,
Certification and Distribution Process.
> Troubleshooting of application compatibility issues in Windows XP to
Windows 7 migration.
> Worked with Admin Studio 11.5 SP2/13 to repackage several Applications by
using Snapshot method.
> Created Transforms (MST) for vendor provided MSI applications, according
to the CNA packaging standards.
> Tested and debugged MSI packages to make sure that they function properly
for all users on the managed Windows XP and 7 platforms
> Used Procmon to debug runtime errors in a locked down environment
> Performed package validation and resolved Internal Consistency Errors
(ICE).
> Used VMWare workstation 8 to package the application on a clean virtual
image.
> Involved in testing the applications and sending for QA testing and doing
an UAT Testing to pass to deployment.
> Extensively worked on Custom Actions to meet the Installation
requirements.
> Extensively worked with Orca to edit the MSI tables.
> Documented the steps and procedures for all the applications and
documented steps for virtual machine creations.
> Deploying the packaged application through SCCM 2012 for UAT test.
> Interacting with Users/Application owners
for Application Packaging/Distribution support for the implemented
packages.
> Extensively used SCCM 2012 to create applications, deployment types,
deploy the applications in Production Environment and also troubleshoot
failed deployments.
Environment: MSI Scripts,, Windows XP, Windows 7, Installshield, Admin
Studio 11.5and 13, wise package Studio 8, Windows Installer, MS Access,
Shell Scripting,, SCCM 2012, VBScript, Batch Script
Pr vate Bank
Aug 2012 - Mar 2014
Chicago, IL
Responsibilities:
> Using Admin Studio 11.5 to package Vendor supplied applications to MSI
format.
> Involved in migrating projects from Windows XP to Windows 7.
> Created Transforms (MST) using vendor provided MSI applications,
according to the package requirement
> Created Windows Installer patches (.MSP) to make minor changes to already
installed version of windows installer based applications
> Used Procmon to debug runtime errors in a locked down environment
> Tested and debugged MSI packages to make sure that they function properly
for all users on the managed Windows XP and 7 platforms
> Experience in Sequencing applications using APP-V 5
> Performed package validation and resolved Internal Consistency Errors
(ICE).
> Used VMWare workstation 8 to package the application on a clean virtual
image
> Involved in testing the applications and sending it to Quality for QA
testing and doing an UAT Testing to pass to deployment.
> Extensively worked on Custom Actions and used Wise Scripts, VBScript and
batch Script to meet the Installation requirements.
> Extensively worked with Orca to edit the MSI tables.
> Documenting the steps, procedures, requirements and all information for
all the application
> Extensively used ISPI to wrap the packaged applications in a multiple
Sequences.
> Extensively used SCCM 2012 to deploy the applications for QA and UAT
test.
> Interacting with Users/Application owners
for Application Packaging/Distribution support for the implemented
packages.
Environment: MSI Scripts, Active Directory, Windows XP, Windows 7, App-v
5, AdminStudio 11.5, Windows Installer,VB Scripting,Wise scripting,batch
Scripting, Windows 2008 Server, LAN/WAN, TCP/IP, SCCM 2012,
IBM
June 2010 - July 2012
Detroit, MI
Responsibilities:
> Troubleshooting of application compatibility issues in Windows XP to
Windows 7 migration.
> Using Admin Studio 11 to package Vendor supplied applications to MSI
format.
> Creating Transforms (MST) for vendor provided MSI applications, according
to the packaging standards.
> Extensively working with Orca to edit the MSI tables.
> Testing and debugging MSI packages to make sure that they function
properly for all users on the managed Windows XP and 7 platforms
> Extensively working on Custom Actions to meet the Installation
requirements.
> Using Procmon to debug runtime errors in a Secured environment.
> Performing package validation and resolving Internal Consistency Errors
(ICE).
> Testing the applications and sending it to Quality for QA testing.
> Deploying the packaged application and updates through SCCM 2012.
> Providing best practice guidance on setting up and maintaining a solid
patching solution using SCCM 2007
> Providing guidance on creating custom reports utilizing the SCCM DB using
custom SQL queries and SQL Reporting Services.
> Troubleshooting Microsoft System Center Configuration Manager (SCCM)
desktop-related issues.
> Experience in Sequencing applications using APP-V 4.6
> Documenting the steps, procedures, requirements and all information for
all the applications.
> Used VMWare workstation 8 to package the application on a clean virtual
image.
> Interacting with Users/Application owners
for Application Packaging/Distribution support for the implemented
packages.
Environment: MSI Scripts, Windows XP, Windows 7, Adminstudio 11, Windows
Installer, MS Access, VB Scripting, Batch Scripting, VMWare Workstation 8.
CVS Headquarters Jan
2009 - May 2010
Woonsocket, RI
Responsibilities:
. Responsible for Creating Windows Installer setup packages (.MSI) using
Wise Package Studio 7.0 for Windows XP rollout.
. Created Wise Scripts (.wse) and converted to EXE's to install for Windows
XP.
. Created MSI packages using Transforms (MST), Merge Modules (MSM), and
Patches (MSP) according to the package requirement.
. Working with VMWare Workstation 6.5 for Packaging and Testing, Used VB
Scripts, WMI for Custom actions
. Used SMS Administrator Console to create packages and collections,
Advertisements and distributing the applications to test machines.
. Used ORCA to create, apply transforms and to assist in the final Windows
Installer setup package.
. Created virtual application using Thin-app 4.0
. Worked with End Users to pre-Test applications and to make further
changes if.
. Performed Quality Control for packages created by Packagers to see if
they meet all requirements and standards.
. Performed Conflict Resolution for packages created by Packagers to see if
they have conflicts with other applications and Operating system.
. Assisted in troubleshooting complex applications using Filemon, Regmon
and Event Viewer.
. Responsible for managing, implementing and monitoring the corporate
enterprise network security infrastructure
Environment: Windows XP, Wise Package Studio 7.0. VMWare Workstation
6.5, VB Script, Active Directory, Thin-app 4.0, Win Batch Scripting,
WMI Scripts, QA testing, ORCA, SCCM 2007.
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