Customer Service Assistant

David A. Schmeltzer 267-***-****

****************@*****.***

STATEMENT

Physics graduate with mathematical, problem-solving,

analytical and leadership skills that can be utilized in a

professional environment

EDUCATION

BACHELOR OF ARTS IN PHYSICS December 2012

West Virginia University, Morgantown, WV

COURSEWORK

. Anatomy and Physiology

. General & Organic Chemistry

. Statistics

. Molecular Biology

. Bioengineering

. Microbiology

. Advanced Physics and Mathematics Courses

QUALIFICATIONS

. Strong background in research and analysis developed

through work experience and coursework

. Ability to multitask with a strong attention to detail in

a busy work environment

. Work effectively in a team as well as independently with

minimal supervision

. Proven leadership abilities through student organizations

and work experience

. Proficient in Word, Excel, Powerpoint, and Osirix Dicom

Viewer

. Proficient in Horizon Laboratory Information Management

Systems (LIMS)

EXPERIENCE

RESEARCH ASSISTANT 02/2010 - 12/2011

Department of Animal and Veterinary Sciences, Morgantown,

West Virginia

. Assisted in the reading of Computed Tomography Scans.

. Responsible for the collection and entry of data of the

scans of canines.

. Developed statistical analyses of the frequencies of

lower back pain in canines.

. Responsible for the review of previous research studies

and academic articles to ensure that our theses and

research were not duplicated.

EMPLOYMENT

Laboratory Assistant

NMS Labs, Willow Grove, PA

05/2014- Present

. Transporting and retrieving specimens within the lab

. Sorting and scanning packages and maintaining record

of courier air bills

. Monitoring refrigerator temperatures

. Storing and discarding specimens from specimen

storage

. Preparation of biological samples for laboratory

testing

. Using electronic batches in laboratory information

management systems

. Participating in all laboratory safety practices

. Maintaining the proper chain of custody

.

Pharmacy Technician

CVS Pharmacy, Lansdale, PA

04/2013- Present

. Helps health care providers and patients by greeting

them in person and by phone; answering questions and

requests; referring inquiries to the pharmacist.

. Organizes medications for pharmacist to dispense by

reading medication orders and prescriptions;

preparing labels; calculating quantities; assembling

intravenous solutions and other pharmaceutical

therapies.

. Maintains pharmacy inventory by checking

pharmaceutical stock to determine inventory level;

anticipating needed medications and supplies; placing

and expediting orders; verifying receipt; removing

outdated drugs

TEMPORARY EMPLOYEE

TRC Staffing, Souderton, PA

04/2012 - 03/2013

. Inputting medical records into patients' files for a

family pediatrician office

. Inventory and organization of supplies at fabric

structure manufacturer

RETAIL ASSOCIATE 04/2004 - 08/2010

Freddy Hill Farm and Golf Center, Lansdale, Pennsylvania

. Development of strong customer service skills.

. Responsible for daily collection and balance of register.

. Training of new employees on staff and facility

regulations.

. Performed daily opening and closing duties, including but

not limited to the balance of funds, custodial

maintenance and the restocking of supplies.

ADDRESS

910 Allentown Road, Lansdale, Pennsylvania 19446

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