Engineer Software, Implementation, Technical Product Specialist

DAVID VANELL

727-***-**** Palm Harbor, FL *****.******@*****.***

www.linkedin.com/pub/david-vanell/6/599/81a/

SUMMARY

TECHNICAL PROJECT LEAD and TELECOMMUNICATIONS PRODUCT SPECIALIST;

Strong Technical Skills: SMS, MMS and Roaming; Expert Troubleshooter

Engineering Project Lead for all new service enhancements and 5 new product offerings.

Implementation Technical Leader of Amber Alert for the top 15 US operators in 3 months.

Led teams of 5+ engineers through deployment of networked services; reduced schedule duration by 15%.

Increased volumes by 10% each month by completing successful Customer implementations.

Boosted gross revenue by $200K+ per year through competitive take-aways.

Deployed 6+ new customers per month, each generating up to 100 transactions per second.

Interfaced directly with 7 – 12 carriers and hubs daily to implement new customers.

Managed 3 - 5 Customer Migrations per month, preventing service outages and penalties.

Technical Writing:

Defined Business and Technical Requirements for Mated Pair Architecture of 17 products for GTE TSI.

Created complete documentation for Implementation and Support of all messaging products in 3 weeks.

Technical Skills:

Subject Matter Expert for all SMS, MMS, and IS-41 products.

Open Connectivity, Enterprise Management, Roaming, Call Delivery, New Product Development.

Network protocols: GSM, SS7, SIGTRAN, CDMA, TDMA, TCP/IP, VPN, SSL, ANSI-41, SMPP, SMTP, GRX, CRX,

Product Skills:

Product configuration, Subscriber Routing, Expert Troubleshooting.

Pre- and Post-Sales Support, Post-Production Technical Support.

Vendor Liaison, Support to Sales and Marketing, Solutions Engineering.

Go-To Engineer for Product and Service Integration, New Business Initiatives.

Product Development:

Developed C code for handset based Prepaid Cellular application.

Wrote assembly language for Satellite Communications system Telemetry and Control module.

Integrated Authentication Key Management Systems with Network Authentication Center.

Developed C code for Real-time Cellular Fraud Detection System.

PROFESSIONAL EXPERIENCE

Syniverse Technologies, Tampa, FL (formerly Verizon/GTE TSI) 2/1997 – 12/2013

Advisory Systems Engineer – Network Department

Eliminated backlog of 4,000 roaming requests between carriers and hubs in 3 months.

Expanded messaging reach and opened new routes over SIGTRAN, a $50M per year service.

Advisory Systems Engineer – Implementation Department

Technical Lead on all customer implementations for MMS, SMS, Open Connectivity and International

Roaming Tier 1 customers such as Verizon, ATT, SPRINT, T-Mobile, a $100M+ per year business.

Established customer connections using VPN, SSL, IPX and Frame Relay.

Deployed cellular services for carriers, messaging hubs, peering gateways, and network providers.

Managed reach expansion of international multimedia messaging for multi-million dollar carrier accounts.

Represented Marketing, Sales, Product Management and Operations in high profile incident responses.

Business Information Analyst – Marketing Department

Developed Detailed Requirements for Mated Pair System Deployment.

Developed System Interface documents for the Fraud Challenger/Fraud Interceptor interface to FraudX.

Developed System Requirements for Key Management Center to Network Authentication Center Interface.

Successfully deployed all Syniverse products in Mated Pair configuration to satisfy contractual requirements

for high availability.

ADDITIONAL PROFESSIONAL EXPERIENCE

OMNI Telecommunications, Largo FL

Senior Systems Engineer Consultant – New Product Development

Designed System Specifications for GSM wireless phone with satellite mode capability for foreign investors.

Systems Architect and Project lead of prepaid technology development.

Provided technical support for switch-based and handset-based prepaid products.

Successful product rollout increased revenue by 40% for the investors.

GTE Telecommunications, Tampa FL

Senior Systems Engineer Consultant – Transaction Manager Product Development

Developed software in C for real time processing of cellular billing records from multiple cellular switches.

Deployed clone detection products used to eliminate cellular telephone fraud.

Installed and supported new systems at customer data centers.

Enhanced the Transaction Manager front end processor to incorporate customer business rules.

Raytheon E-Systems, St. Petersburg, FL

Senior Technical Specialist – Commercial Applications Design Group

Developed a library of smart card routines in C for user authentication.

Delivered functional Network Access Control system incorporating smart cards and 3DES encryption.

Successful product demonstration resulted in multi-million dollar government contract.

ASTRONET Corporation, Lake Mary FL

Software Engineer – Cellular Switch Product Enhancement

• Developed software for new cellular features in C, Pascal, and Assembly language.

• Managed installation, field test and support of IS-41 Intersystem Handoff and Pre-call Validation.

• Successful Intersystem Handoff field trials and subsequent sales exceeded revenue targets.

Lockheed Martin, Orlando, FL

Software Engineer – Strategic Defense Initiative

• Developed Assembly language code for Initialization and Self-Test in orbiting Space Shuttle experiments.

Hughes Aircraft, Los Angeles, CA

Software Engineer – Space and Communications Division

• Developed Telemetry, Tracking and Control for satellite payload control system.

EDUCATION

B.S. Business/ Computer Science

Rider University Lawrenceville, NJ

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