Project Manager Management

Todd Baker

*** ********** ** ******** ** 180**-***-*** 0162 ***********@*****.***

SENIOR IT PROJECT MANAGER

Dedicated, results-orientated IT project manager offering 15+ years of real world

experience. Proven ability to manage complex large scale projects with large project teams.

Known for high-quality deliverables that meet or exceed timeline and budgetary targets.

Excellent communicator with outstanding interpersonal skills; Excel in liaising between

business and technical areas to maximize productivity by setting clear expectations and achieve

on-spec project completions.

Leadership/Mentoring; Able to lead, coach, and mentor project teams to obtain continuous

improvement of project delivery across the enterprise.

Skills Summary

Project Management: IT Project Lifecycle: Value-Added Leadership:

Portfolio Management Change Management Business & IT

Planning

Enterprise wide Costing & Budgeting

Cross-Functional

Implementations Document and Process

Supervision

Management

IT Infrastructure

Coach & Mentoring

Project Management Tools

Design

Client Relations

Project Scheduling

Proof of Concepts

Resource

(POC) Requirements Analysis

Management

System Risk Assessment

Vendor Management

Migrations/Integration Risk Management

Career Progression

Project Manager/ Mid-Tier Engineering, METLIFE (Bridgewater, NJ), 2001 to 2005

Portfolio Manager / Mid-Tier Engineering, METLIFE (Somerset, NJ), 2005 to 2009

Senior Project Lead / Project Program Management, METLIFE (Somerset, NJ), 2009 to

Current

Responsibilities

Manage medium to large scale infrastructure deployments.

Work in a PMO centric organization following disciplines of a large scale organization where

projects are managed from the initial inception through the deployment/ post deployment stages.

Collaborate with cross functional diverse/ global teams and multiple stakeholders.

Responsible for all project management deliverables including: requirements gathering, charter

and scope, creation and management of project schedules, project tracking and reporting from

inception through deployment, management and reporting of project risks and issues, resource

scheduling, budget monitoring, managing and communicating project status to senior leadership.

Possess technical understanding and experience with diverse platforms.

Provide team leadership, training, and mentoring as directed by senior leadership.

Todd Baker 2 of 3

Representative Projects

Infrastructure Optimization / 2010 - current:

Senior Project Lead of enterprise wide 4+ year infrastructure optimization program.

Responsible for project lifecycle of 8 individual projects, leadership of the project manager

team (5 onshore and 5 offshore resources) and acting escalation point for the program

manager and technical teams.

Active liaison between project team, technical teams, and business partners promoting

critical communications for the program.

Spearheaded and implemented production escalation procedures reducing risk to critical

business processes.

Proactively developed support matrix of “on call” managers and technical team leads to

address critical issues during production change events reducing potential impact to

business.

Founded a training and mentoring system to support junior project managers and off

shore project managers which resulted in maintaining high quality deliverables.

Created and maintained processes best suited for each individual project within the program,

leveraging project requirements, detailed project road maps, business plans, and client goals to ensure

achievement of project goals.

Streamlined project procedures to aid in a future operational model to reduce costs.

Results: Effective proactive management of the program’s projects led to successful

integrations and migrations resulting in technology currency, scalability, standardization,

reliability, and operational efficiency resulting in 100MM+ cost savings to Metlife.

Technologies/Software: AIX,Wintel,Oracle,UDB,Guardium,Patrol,EMC Storage,SAN,VPLEX,

VNX

Global Proof of Concept / 2013:

Project-managed a Global Platform Optimization proof of concept to assess and recommend the

realignment of AIX Series applications / servers with a Distributed Services financial model better

fitting the (R)ecovery(T)ime(O)bjective / (R)ecovery(P)oint(O)bjective business requirements.

Confidently managed IBM and Hewlett Packard vendors simultaneously reducing project

costs.

Advocated the use of an in-house scheduling tool to effectively manage 100+discovery

meetings.

Mentored the project manager assigned to the long term Global Platform Optimization project

to ensure a successful delivery.

Results: Application owners validated the proof of concept project to provide sufficient data to

support a continued long term project focused on significantly reducing costs by selecting

innovative infrastructure technologies and engineering solutions to enable a competitive advantage

in the insurance market for Metlife.

Hardware/Vendors: IBM / AIX, Hewlett Packard

IT Portfolio Management / 2005 - 2009:

Implemented and Managed IT project portfolio for an Integration Solutions Engineering team

responsible for proposing architectural design solutions and implementation for applications

with a need to use data movement through the Mid-Tier platforms.

Constructed new portfolio processes and standards that streamlined the review of requests for

inclusion into the project portfolio reducing effort and cutting costs by 40 %.

Conceptualized and built a Sharepoint team site to organize and manage application requests

and project status increasing productivity.

Results: Defining the organizations strategic objectives and goals along with the

implementation of well-defined portfolio requirements and metrics delivered industry-leading

scalable solutions for business applications moving critical data through secure Mid-Tier

platforms increasing data flexibility and delivery for business critical applications for Metlife.

Technologies/Software: AIX,WMQ,WTX,WMB,Siteminder(LDAP),Datapower

Todd Baker 3 of 3

Enterprise Infrastructure Implementations / 2001 - 2005:

Project-managed enterprise rollouts of new software and systems for Mid-Tier Security and

Middleware platforms allowing delivery of world class services and support.

Successfully managed cross-functional teams of IT engineers, network specialists, consultants

and vendors reducing road blocks and increasing efficiency.

Designed reporting dash board summaries on a Sharepoint team site to keep project teams

focused on business objectives and track progress to ensure project milestones were completed on

time and on budget, exceeding desired results.

Produced monthly enterprise wide communication and distribution plan to

inform and educate the user and business communities of the project progress which

fostered confidence and acceptance of the project goals.

Results: Project objectives and timelines were exceeded ensuring the fulfillment of Metlife’s

requirement to implement (S)ervice (O)rientated (A)rchitecture services for web applications

across the enterprise, provide siteminder authentication and authorization services, and

provide new opportunities for applications to transport and transform data through new

Middleware technologies.

Technologies/Software: AIX,WMQ,WTX,WMB,Siteminder,LDAP,Datapower,QPASA

Education / Credentials

• Bachelor of Science (Physical Education / Sports Medicine), East Stroudsburg

University, East Stroudsburg, PA, 1984

Teachers Certification in NJ, NY, and PA

• Certification Computer Networking and Administration, Chubb Institute, Parsippany NJ,

2000

Graduated TOP GUN honors program teaching assistant and volunteer class tutor

• Certification Certified Novell Network Administrator, 2000 (Cert ID #9705664)

• Member, Project Management Institute (PMI)

• ** PMP Certification / In Progress (Pre-requisites application approved by PMI / certification

examination date is pending)

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