CURRICULUM VITAE
AMIT KUMAR DAHIYA
H.no **A, Block-C, Street no-5
Krishna Colony, Surkhpur Road
Najafgarh
New Delhi-42
Mob: 971-***-****
CAREER OBJECTIVE
To work in challenging and growth oriented organization and perform to the best of my efforts with a
positive learning attitude to become an experienced professional
Technical Skill Set in Computer
HARDWARE AND APPLICATIONS
: Assembling computers, Installing and configuring/troubleshooting softwares.
: Installing and Troubleshooting the devices like Printers, Scanners, & LAN Cards etc.
: Troubleshooting & Maintenance of the system
Operating Systems
: Windows Vista, Microsoft Windows Server 2003,Windows XP Professional, Windows 2000
Professional, Windows 98
:Office XP,2003 &2007 (EXCEL, WORD, POWER POINT)
Technical Skill Set in Handset
Troubleshooting of iPhone /Android/Windows handsets
How to reset and factory reset.
How to backup and restore data etc
APN settings & Network settings of iPhone
EDUCATIONAL QUALIFICATION
• 10th Passed from CBSE, Delhi.
• 12th Passed from CBSE, Delhi.
• Graduate from MD University Rohtak ( 2002)
PROFESSIONAL QUALIFICATION
Microsoft Certified Systems Administrator (MCSA) 2012
B.Ed. from Jammu University.
3 Months Certificate in Software Application from F. Tech.
6 Months Diploma in Software application from Asian Computer
Completed Hardware & Networking Course from JETKING.
EXPERIENCE
Worked with Globaltechsolver Technologies as a Process Trainer
From May 2013 to Dec 2014 (20 months)
Job Responsibility:-
Providing process training according to client requirement.
Conducted training needs assessments and identified processes.
Developed proper instructional strategy.
Designed, modified and prepared instructional materials.
Modified training programs as needed.
Developed and delivered efficient training to trainee
Worked with OWMM Pvt. Ltd. As sr. Technical Associate
From March 2012 to March 2013 (12 months)
Job Responsibility:-
Troubleshooting of all the softwares issue related to computer
(Windows 2000, XP, Vista, & 7), (Ms-Office & others, players and Burning
softwares), (Wired& wireless printers and connections), (e-mails, viruses
etc.) and take care all the escalated cases.
Worked with I yogi Technical Services Pvt. ltd. as Technical Associate
.
From August 2009 to December 2010 (17 months)
Job Responsibility:-
Troubleshooting of all the softwares issue related to computer
(Windows 2000, XP, Vista, & 7), (Ms-Office & others, players and Burning
softwares), (Wired& wireless printers and connections), (e-mails, viruses
etc.)
Worked with JETKING Infotrain ltd as a Jr. Faculty
From Sept. 2008 to Aug. 2009. (12 months)
Job Responsibility:-
Providing knowledge and trained about JCHNP (Jetking Certified
Hardware &Networking Professional) Course theoretically & practically.
PERSONAL INFORMATION
Father's Name : Shri. Dayanand Dahiya
Permanent Address : V.P.O Barona, Teh. Kharkhoda,
Distt. Sonepat (Haryana)
Marital Status : Married
Nationality : Indian
Languages Known : Hindi & English
Gender : Male
E-mail : ******.*****@*******.***
Date:
Place: Delhi
(AMIT KUMAR DAHIYA)