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SHIJU.P
Talasila Apartment
Neeladri Nagar
Electronic City Phase -1
Bangalore - 560100 Mobile No: +91-
E-mail : *********@*****.***
Objective
To be committed and perform at the highest level of potential, satisfaction
and subsequently making success a habit in the challenging environment
where I can learn to acquire domain knowledge and effectively utilize my
experience and expertise.
Summary:
Over 8 + years of IT experience as Linux / Unix Administrator in a diverse,
distributed and networked multi platform environment. Effective
communication skills developed through continuous interaction with global
clients and internal management and motivating team player.
Experience Summary.
Infrastructure Planning, Designing, Implementation of Linux, Storage and
Virtualization solutions.
Remote infrastructure support for multiple flavors of UNIX, VMware
Red hat Cluster implementation and support as per the Customer needs.
Mission critical production support for Linux, Storage and Virtualization
Planning and co-ordination of implementation of different automation tools
to manage infrastructure.
Technical Expertise:
Operating Systems:
> Red hat (4, 5 and 6), Centos (5 and 6), SUSE Linux 10, 11, (SP1, SP2,
SP3), Fedora, Ubuntu, Debian, Gnu/Linux Operating Systems.
Server Services:
> File Servers: FTP, SFTP, NFS, SAMBA Servers & Clients
Management
> MAIL Server: Send mail, Postfix
> Proxy Server: Squid
> Name Server: DNS, DHCP, NIS Servers.
Cluster:
> Redhat Cluster HA.
> Redhat Cluster with GFS.
> Redhat LVS.
Other Server services:
> KICKSTART Server
> YUM Server
> rsyslog and syslog-ng
File System Management:
> Ext3, Ext4,GFS, NFS, Samba,CIFS
> file system utilities (mke2fs, e2fsck, dumpe2fs, tune2fs)
> Logical Volume Manager with stripe and RAID.
> Management of Disks assigned from Storage
> RAID file systems
Storage:
> Fundamental knowledge in SAN, NAS, DAS.
Automation:
> Shell Scripting (BASH)
> Automating day to day administration activities by scripts
Server Security:
> IP Tables and TCP wrappers
Remote Server Management Tools:
> KVM Console
> HP ILO
> Dell DRAC
> SUN ILOM
Virtualization:
> Knowledge in Open source virtualization KVM.
> VMware ESX and ESXi Administration using V-sphere and V-sphere
clients.
> Creation of new VM, Migration of VM, Snapshots, Clones, Addition of
resources (CPU, Memory, Disk etc) to Virtual machines
Technical Training Undergone:
> Clustering with the SUSE Linux Enterprise High Availability Extension
and a SAN
> VMware vSphere: Install, Configure, Manage [V5.1]
> Optimizing and Troubleshooting SUSE Linux Enterprise Server
> RHCE (Red hat Certified Engineer)
> NCLA (Novell Certified Linux Administrator)
> RHEVA (Red Hat Enterprise Virtualization Administrator)
> Red hat Satellite Server (Installation and Configuration)
> VERITAS Storage Foundation 5 for UNIX
> VERITAS Cluster Server 5 for UNIX
Scholastics:
> Diploma in Computer Engineering 71% [2006]
> Post Graduate Diploma in Computer Application
> THSLC with 72% [2003]
Professional Experience
Organization : Capgemini Bangalore (Since July 21st 2014)
Location : Bangalore
Designation : SME - Linux (Senior Consultant)
Responsibilities
> Installation, configuration, OS fine tuning and administration of Red
hat & SUSE Linux servers.
> Administration of Red hat Satellite Server
> Handling Technical/Account escalations.
> Project Transition Management.
> Handling Major Incident and Critical changes.
> Work Instructions/SOP preparation for Team.
> Conduct technical trainings to Team.
> Plan and implement SAP Hana SUSE Linux Server upgrades and Migrations.
> SUSE Linux Performance Management.
Professional Experience
Organization : HP (August 2011 to July 18th 2014)
Location : Bangalore
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Designation : Technical Consultant - Linux / UNIX
Honors : Employee of the Month award for March 2012
Responsibilities
Worked as Technical Specialist for Linux Problem management team which
consists of 17 members, giving support to US Client. Involved in
maintaining, configuring and problem resolving of Linux based OS and
applications of Clients which spread across the globe. This is monitored on
a 24x7 basis.Providing Remote Support to the client which includes more
than 2000+ Servers.
> Providing Level 3 administration support for nearly 1000 servers
(HP-UX and Linux).
> Responsible for problem, change and incident management.
> SPOC for different customers.
> Resolving problem related to Linux OS by developing solutions to
ensure the smooth operation of the system.
> Working on major incidents and providing root cause analysis.
> Installation, configuration, OS fine tuning and administration of
RHEL, Centos, Ubuntu and Suse Linux servers.
> Hands on experience in Red Hat cluster suite.
> Creating and managing logical volumes through LVM on standalone
servers and cluster nodes.
> Squid Proxy Configuration, administration and troubleshooting.
> OS upgrade and patch management.
> Experience in managing storage volumes SAN (FC, iscsi) and NAS
through DM multipath and EMC power path.
> File system management EXT3, EXT4, GFS
> Troubleshooting day to day issues, such as login problems, network
issues, permission issues etc.
> Performing OS Hardening and best practices on Linux servers.
> Managing Mail servers & Syslog servers.
> Maintaining server security, backup, and restoration measures for
unplanned outages and other OS/Application level issues.
> Hands on experience in NFS and autofs.
> Managing users privileges with SUDO.
> Managing the job scheduling using crontab.
> Basic VMware Vsphere administration - Vsphere 5.0,5.1.
> Upgrading Kernel, Firmware, analyzing and providing solution to
critical issues.
> Troubleshooting panic reboot, server unresponsiveness, End
user/faulty hardware issues.
> Handling escalations.
> Creating action plans for change activities, in advance and
approval.
> Planning for part replacement in case of any hardware issue (SB,
CPU, RB, DIMM, HDD etc).
> Adding / Removing Services packages, Resources, Agents, modifying
their attributes, values etc.
> Patching management.
> Preparing SOPs and training L1/L2 teams.
> Analyzing the root cause for critical HP-UX and Linux related
issues.
> Working with external vendors like HPRC, Redhat Symantec, Sun and
Oracle, for VCS critical issues and h/w or s/w upgrade/ replacement
planning.
> Disk Management using VERITAS Volume Manager.
> Creating volumes, VXFS, growing and shrinking FS.
> Creating new file systems, layered volumes, encapsulation and
troubleshooting.
> Troubleshooting tickets generated for FS, CPU, Memory, Swap, load
average, Process Utilization and Network bottleneck and if
monitoring tool not running
> Preparing Incident Report for all un-scheduled incident occurred in
servers, finding route cause analysis and solution to it.
> Preparing process document and Delivery reports.
Professional Experience
Organization : Wipro InfoTech, (September 2008 - April 2011)
Location : Global Service Management Centre (GSMC), Mysore
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GSMC is Wipro InfoTech's centre that remotely delivers seamless IT
lifecycle services. This facility provides integrated service delivery
across applications and infrastructure for clients in India and the Middle
East. GSMC adopts a proactive approach that uses advanced remote monitoring
tools, sturdy processes and a team of highly skilled technology experts to
detect and respond to problems as or even before they occur.
Designation : Associate Engineer - Server Management. (Linux/Unix
administrator)
Honors : Best Technical Support Engineer award for March 2010
Responsibilities:
Worked as System Administrator for Linux incident management team which
consists of 10 members, giving support to Middle East customers. Involved
in monitoring, maintaining, configuring and problem resolving of Linux
based OS and applications of Clients which spread across the globe. This is
monitored on a 24x7 basis.Providing Remote Support to 20 of our customers
which includes more than 500+ Servers.
> Monitoring, Management, Implementation and Administration of Linux
Servers, Linux based software's, Hardware and other solutions.
> Configuring and managing users groups, permission levels, Quota, etc.
> Capable of managing file system and disk storage. (Partitioning,
Formatting, RAID-Software and Hardware, Logical Volume Manager (LVM))
> Troubleshooting hardware, network and OS related problems.
> Management of Disks and File systems using LVM
> Security Administration
> Configuration and administration of Redhat Cluster Services.
> Monitoring and basic administration of Storage Devices. [Which
includes the daily checklist, LUN creation, troubleshooting of Storage
devices and SAN switches].
> Administration of VMWare virtual machines. Which include the creation
of new VM
Professional Experience
Organization : Cell Informatics Systems and Soft wares, Bangalore
(August 2007 -August 2008)
Designation : System Administrator (Linux)
Responsibilities:
> Implementation and troubleshooting Linux Systems south western Railway
Bangalore Division.
> System Hardware, Software Installation, Peripheral Maintenance.
> Network monitoring and system maintenance.
Organization : Akshara Enterprises, Palakkad,Kerala (April 2006 -
July 2007)
Designation : Hardware Service Engineer
Responsibilities:
> Installation, configuration, Trouble Shooting in Linux, Windows
servers.
> Configuration, Installation and maintenance of HCL blade, rack mount
servers.
> User management.
> Configuration and administration of samba and NFS share.
> Linux patch management.
> OS Hardening and best practices for Linux servers.
> System Hardware, Software Installation, Peripheral Maintenance.
REFERENCE : Will be
Provide upon Request
DECLARATION
I do hereby declare that the above furnished details are true.
Place : - Bangalore
Date : 03-02-2015
SHIJU.P