MD A. Islam
Contact: 646-***-**** *********.**@*****.***
CAREER OBJECTIVE
A dedicated & professional Software/QA Tester with 7 years of experience having expertise in
Manual & Automated testing on various operating systems and platforms, and currently seeking for
a distinguished opportunity where I can add value & be an asset.
SKILLS SUMMERY
7 years of experience in Software Testing for Client/Server and Web based applications on
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Windows and Mac environments.
Experienced & expert knowledge of all Software Development Life Cycle (SDLC) & in very
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dynamic software release environments – Agile, Iterative & Waterfall
Experience working in a formal application development environment with an established
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Software Development Life Cycle (SDLC) and Bug Life Cycle (BLC).
Proficient in analyzing the BRD, SRS, FRS & Design documents to formulate Test Plans, Test
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Strategies, Test Scenarios and Test Cases.
Experienced in writing Requirements, Test Scenarios and detailed Test Cases for positive,
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negative & boundary testing
Created, executed and maintained manual & automated test scripts to perform Functional,
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Regression and Systems Testing.
Performed & expert in Smoke, Functional, End to End, Compatibility, Performance,
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Usability, User Acceptance Testing (UAT) with both Manual and Automated Testing tools.
Proficient in using testing tools such as Quality Center/HP ALM, MTM, HP Quick Test
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Professional (QTP) and JIRA.
Advance knowledge in Web Service testing by Open-source tool SouaUI
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Experience writing basic to advance Structured Query Language (SQL) queries against Oracle -
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RDBMS, and good understanding of ETL testing, Informatica and Toad.
Experienced in writing and executing automated Test Scripts in HP Quick Test Professional
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using VBScripts, tracking defects and interacting with the development team in following the defects
to closure in HP Quality Center (QC), MTM, Clear Quest and JIRA.
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Developed Automation Framework, User Defined Functions Library with reusable
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VBScript functions within QTP
Involved in various levels of Testing: Determined Test Strategy, Created Test Plan, Test
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Cases, Test Artifacts and creating Documentations.
Excellent written and verbal communication skills and ability to effectively multitask in a
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dynamic and fast-paced work environment.
Excellent Organizational skills & Strong team player with the ability to work collaboratively
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with others, fast learner and flexible, and able to adapt to new areas and technologies.
Self- motivated who takes initiative & can work independently or in a team to get the job done.
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TECHNICAL KILLS & TOOLS
Operating Systems: Windows XP, Vista & Windows 7, MAC, Linux, UNIX
Network P. & Database: TCP/IP, Telnet, HTTP, FTP, Oracle, SQL, Toad, MS SQL
Languages: Java, C++, PHP, VBScript, SQL, PL/SQL, .Net and XML
Testing Tools: QC/HP ALM, QTP, SoapUI, MTM, JIRA & Rational Suit
Defect Tracking Tools: Test Director, Quality Center, JIRA, Bugzilla, Clear Quest.
Configuration M. Tools: Clear Case, Star Team, VSS, Mainframe and Share Point.
Microsoft Tools: MS Office; Word, Excel, Access, MS Visio & MTM
PROFESSIONAL EXPERIENCES
SQA Analyst
Wells Fargo, Winston- Salem, NC September 2013 – January 2015
Responsibilities
Analyzed Application documentations; technical specifications, business and requirements to
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determine its intended functionality to develop Test Cases, Scenarios and Test Scripts.
Involved in creating Test Plans & Test Strategy from BRD & TRD.
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Developed Manual Test Cases and Automated Test Scripts for coverage and meeting
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Functional Requirements, User Stories and User Acceptance Criteria.
Designed and developed Test Scenario/Test Cases/Test steps for various Business Services
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and methods covering both Positive and Negative Testing requirements.
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Created Functional Test Cases according to the business scenarios for Collections and Home
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Preservation and executed the Test Cases in HP ALM
Created Requirement Traceability Matrix (RTM) to track the Test Coverage of AUT.
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Performed Functional, End to end, Regression, Black box, Backend and UAT testing for
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various Business Services.
Wrote SQL Queries to check Data integrity for accessing data from backend and validating
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records, and verified Loans in MSP Mainframe.
Wrote complex queries & executed within SQL Developer as like; Joins & Unions, Child
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query, Aggregate function & Regular expression.
Identified high-risk Test Cases for Automation, and automated Mortgage Payment,
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Transactions & Process for Home Mortgage and Servicing Application in QTP.
Performed UAT testing for Corporate loan & E-reporting related systems
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Extensively used HP ALM for managing Test Requirements, Test Cases, Test Execution and
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Defect tracking. And Verified the bugs fixes, document the bug history and root cause analysis once
the defect is fixed or closed.
Verified XML and PDF for Letter Matrix-AIRL of Baseline, Bankruptcy, Mediations,
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Bankruptcy Mediations, Settlement and Liquidations departments for “American Servicing
Company- ASC” and “Wells Fargo Home Mortgage” Services
Provided usability feedback to developers on Software usability and functionality for different
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type of Bankruptcy, Non-Bankruptcy, Preservation and Mediation Letter.
Software Test Engineer
Company: GEICO, Chevy Chase, MD August 2011 – September 2013
Responsibilities:
Participated in Requirements Review Meetings to follow through Business Requirements,
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Use Cases and Design Specifications and provided Key technical and Usability feedback.
Identified key Test Requirements with respect to the functionality and performance of the
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application.
Participated in JAD Sessions to understand BRD and involved in creating Test Plan & Test
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Strategy for Claim Center
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Analyzed the Business Requirements and identified the Test Scenarios that can be automated.
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Supported Sprint activities & hot fixes to verify the software being developed off the Sprint
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Backlog in agile environment and attended scrum meeting and provide usability feedback to the
team.
Created, enhanced and implemented guidelines & best practices for Test Automation in Quick
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Test Professional (QTP) by writing advanced Functions, Looping & Conditional statements in
VBScript.
Enhanced the scripts using Parameterization, Synchronization, Regular Expression,
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Checkpoints and output value.
Performed Regression, Smoke and User Acceptance Testing (UAT ) to support project scope
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and quality goals.
Performed Functional &Web-service testing with SoapUI for Claims Center.
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Compared & analyzed Traceability Matrix and was involved in identifying Gap Analysis
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between Requirements and Test Cases.
Interacted with designers and Software Developers to understand application functionalities and
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navigational flow for Test Artifacts.
Used Quality Center (QC) for requirements management, planning, scheduling, running tests,
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defect tracking and managing.
QA Analyst
USPS, Washington, DC January 2010 - July 2011
Responsibilities
Analyzed System Requirement Document (SRD), Functional Requirement Document (FRD)
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and Business, Business Requirement Document (BRD).
Developed Test Plan, Test Scenarios, and Detailed Test Cases based on the Use Case
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Documents, Business Requirements, and Functional Specifications
Involved in enhancement of QTP Scripts using different Checkpoints, Parameterization,
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Regular expressions, Environmental variables, User defined functions, User messages, Warnings and
used Recovery scenarios for Error handling.
Used Actions in Quick Test Professional to parameterize specific components of a test. Used
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reusable Actions to streamline and modularize the scripts.
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Extensively used Functional testing, Performance testing, and Regression testing
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Manually performed back-end testing on Oracle database by writing SQL queries.
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Prepared status summary reports with details of executed, passed and failed test cases.
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Created, maintained and updated regression suit as requirement changed and functionality
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enhanced.
Software Tester
TEOCO Corporation, Edison, NJ February 2008 - December 2009
Job Responsibilities:
Participated in Requirements Review Meetings to follow through Business Requirements, Use
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Cases and Design Specifications and provided Key technical and Usability feedback.
Developed & executed Test Plans & Test Cases for client server applications, and system
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upgrades
Identified key Test Requirements with respect to the functionality and performance of the
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application
Analyzed the Business Requirements and identified the Test Scenarios that can be automated
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Performed Exploratory Testing & acceptance of new features as part of story-driven Agile
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development process for BillTrak system
Extensively used HP Quality Center (QC) & Jira for managing Test Requirements, Test Cases,
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Test Execution and Defect tracking.
Supported Sprint activities & hot fixes to verify the software being developed off the Sprint
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Backlog
Created, enhanced and implemented guidelines & best practices for Test Automation in
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QuickTest Professional (QTP) by writing advanced Functions, Looping & Conditional statements in
VBScript
Used Parameterization from Excel to run huge number of Test Scripts with multiple sets of data
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Performed Regression, Smoke and User Acceptance Testing (UAT) to support project scope and
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quality goals
Attended requirements and design meetings, review and analysis of requirements and design
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documentation & created various test cases for Functional/GUI & Smoke Testing.
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Compared & analyzed Traceability Matrix and was involved in identifying Gap Analysis
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between Requirements and Test Cases
EDUCATION & CERTIFICATIN
• Bachelor of Computer Science, 2004.
• Certified Software Test Professional (CSTP), 2011.
• Work authorization: US Citizen
References available upon request
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