Information Technology Technician
Resume:
GAVIN R.THOMAS
***** ***** *** ***** ****, Jacksonville, Florida 32226
***************@*****.***
-- INFORMATION TECHNOLOGY PROFESSIONAL--
JOB ANNOUNCEMENT NUMBER:
SOCIAL SECURITY NUMBER:
SERIES AND GRADE:
VETERANS PREFERENCE: YES
CITIZENSHIP: UNITED STATES
QUALIFICATIONS PROFILE
Highly motivated and versatile professional, complemented with strong educational foundation, seeking a permanent position that
offers opportunities for self-improvement and professional growth. Armed with determination, intellect, and problem-solving skills
that substantially contribute to the attainment of corporate goals. Equipped with strong interpersonal skills and expertise in
communicating with individual of diverse cultures and organizational background. Articulate communicator with multilingual fluency in
English, French, and French/Creole. Currently hold Active Security Clearance.
FUNCTIONAL SKILLS
INFORMATION TECHNOLOGY AND TECHNICAL PROFICIENCY
- Made use of hardware- and software-based monitoring tools; along with the ability to perform a wide range of duties
associated with information technology systems management such as:
- Development of resolution to technical issues concerning systems administration.
- Management of accounts for system access including encryption, password strength, and authentication; response to customer
reported incidents and trouble tickets.
- Maintenance of network architecture and infrastructure.
- Modification of database management systems.
- Installation of software updates to ensure compliance of applications with regulatory requirements.
- Administration of user accounts, network rights, and/or access to computer systems and equipment.
- Generation of technical documents in support to changes made to software applications.
- Utilized Microsoft Access and Excel in encoding data/information into databases and spreadsheets; Microsoft Power Point,
Excel, Access, and Word in preparing charts, graphs, and narrative information; and Microsoft Excel in updating financial
spreadsheets and accountability reports.
DATABASE MANAGEMENT TROUBLESHOOTING AND MAINTENANCE
- Demonstrated knowledge of governing supply systems/databases, regulations, policies, procedures and instructions including
retail and inventory management functions.
- Acquired in-depth experience in utilizing inventory control, database, and tracking systems; installing new and modified
hardware and software; and administering logs maintenance and access control allowing security features to maintain security of
systems or data.
- Employed keen attention to detail in reviewing data from multiple sources to effectively identify relevant information to a
given situation.
- Facilitated thorough assessment of issues and problems to formulate strategic solutions to complex situations; employed logic
and reasoning skills in assessing strengths and weaknesses of solutions, conclusions, and approaches.
PROJECT MANAGEMENT
- Expertly handled a two-month project under the SRI International as logistics specialist by executing the following
initiatives:
- Installation, integration, and calibration of the FlexTrain Instrumentation (computer application).
- Delivery of technical/logistical support in the repair, testing, and document instrumentation architecture of combat arms
training equipment for Army National Guard.
WRITTEN AND VERBAL COMMUNICATION SKILLS
- Proficiently delivered ideas and thoughts in a clear and concise manner, as well as in interfacing with various individuals.
WORK HISTORY
UNITED STATES NAVY
Physical Security Specialist Dec 2012-Present
Naval Station Jacksonville, FL Zip Code
Supervisor: Robert Nicholas; contact number; may be contacted Salary per Year: $30K
Hours per Week:36
Office Clerk Internship Jul 2012 – Sept 2012
Naval Station Mayport FL Zip Code
Supervisor: Valarie Earnest; contact number; may be contacted Salary per Year: $2.8K
Hours per Week:40
Postal Clerk Supervisor Sept 2005-April 2007
Sasebo Japan Zip Code
Supervisor: Alan Love; contact number; may be contacted Salary per Year: $5.2K
Hours per Week: 45
Logistics Specialist Operation Management Supervisor
Emergency Management Jun 2003-Sept 2005
Naval Air Station Jacksonville FL Zip Code
Supervisor: Charles Freeman; contact number; may be contacted Salary per Year: $4.8
Hours per Week: 40
Ship’s Serviceman Records Keeper Dec1998-Sept 2003
Naval Station Mayport FL Zip Code
Supervisor: Maurice Sledge; contact number; may be contacted/do not contact Salary per Year: $36K
Hours per Week:40
EDUCATION AND CREDENTIALS
Bachelor of Science in Information Technology Management: 2014, GPA: 3.09
FLORIDA STATE COLLEGE OF JACKSONVILLE, JACKSONVILLE, FL 32202
Associate of Arts: 2009, GPA: 3.07
FLORIDA STATE COLLEGE OF JACKSONVILLE, JACKSONVILLE, FL 32202
COMP TIA A+ CERTIFICATION
AWARDS AND HONORS
Global War on Terrorism Expeditionary Medal Good Conduct Medal (2)
Navy and Marine Corp Achievement Medal (3) Sea Service Deployment Ribbon (2)
Navy and Marine Corp Commendation Medal Navy Expeditionary Service Medal
National Defense Service Medal
PROFESSIONAL DEVELOPMENT
Network+ Security + Cisco ICND1 Cisco ICND2 SQL Server 2012 ITIL
Exportable Combat Training Capability (XCTC) Tactical Engagement Simulation System (TESS) Team
SRI INTERNATIONAL, MENLO PARK, CA
TECHNICAL ACUMEN
Tools: HTML XML JavaScript SQL Checkpoint Firewall Norton Firewall and Ghost, McAfee/Norton Virus Protection Utilities
Symantec Snort SSH SSL Digital Certificates, Anti-Virus Tools (Norton & Symantec)
Systems: Microsoft Windows Linux
Networking: LAN WAN VPN Routers Firewalls TCP/IP ISO/OSI SMS/SQL Ethernet
Token Ring
Software: Microsoft Office Suite (Word, Excel, Outlook, Access, and PowerPoint) Microsoft Visio Microsoft Project
Microsoft Front Page Visual Studio 2008/2010 Visual Basics
Desktop Support: Lunix/Unix Installation and Maintenance (e.g. BSD, Solaris) Scripting Various Language (Python, Perl, C+,
Java) Network Configuration (Switches/Routers)
SQL Querying and Administration Storage and Back-up Testing Methodologies Virtualized VMware Servers Network and System
Security Authentication and Access Control Process Improvement Methods (CMMI/OSSP)
Data Integrity/Recovery Database Management
Contact this candidate