CINDY JOHNSON
Milpitas, CA. *****
Home: 408-***-****
************@***.***
Objective:
My objective is to achieve a challenging position within a progressive;
growth orientated organization where my extensive background in Buying,
Expediting, Customer Service and Administration will be effectively
utilized.
Experience:
. In excess of ten years of purchasing within a manufacturing
environment and over fifteen years working in customer service and
sales
. Purchase order processing & Vendor management
. Expediting
. Excellent verbal and written communication skills and the ability to
interface with individuals at all levels both internal and external to
the company
. Worked with suppliers to meet or improve the delivery schedules
. MRB/ Scrap disposition, costing and disposal
. Direct vendor interface experience
. Commodities experience: Custom packaging, labels, power supplies,
cables, sheet metal, and various other components
. Computer literate, proficient in Big Business, SBT, Microsoft Project,
Agile, Oracle, MRP, Sales Force, Net Suite.
. Multi task oriented
. Direct telephone sales, showroom floor sales
. Domestic and international sales
. Customer invoice administration
. Returns/Repairs: from initial receipt, repair costing, and customer
follow up
. Customer interface and status reporting
Significant Accomplishments:
. Tracked the performances of the suppliers and advised management of
their performance to schedule
. Continuous cost reduction on all commodities
. Consistently received superior to outstanding performance appraisal
review ratings.
Employment History:
Net Optics, Inc
Santa Clara, CA 95054
March 2008 - January 2012
Buyer, Expeditor, in a manufacturing environment
My responsibilities included processing purchase orders and requisitions.
Working with engineers to develop new packaging designs and products.
Processing Kanbon cards daily. Tracking orders for on time deliveries. My
commodities included power supplies, cables, power cords, hardware, printed
materials, labels, packaging and various other off the shelf products
Molecular Devices
Sunnyvale, CA
September 2007 - January 2008
Logistics, Customer Service, Quotes, Invoicing, RMA's
Processed and tracked all customer returns for repairs. Prepared quotes and
invoices. Followed up with all inquires.
Animatics Corporation
Santa Clara, CA
October 2006 - April 2007
Receptionist, Administrative Assistant, Sales Support, Marketing
Directed all incoming phone calls. Purchased all office supplies. Assisted
with marketing projects. Served as backup for other administrative
personnel.
Mattson Technology (Semiconductor)
Fremont, CA
September 1998 - January 2006
Purchasing, Customer Service, Product Returns and Invoicing
Responsibilities included Purchasing, Customer Service and Product returns
(RMA'S). Tracked the returns and advised the customers on the current
status and the delivery schedule. Purchased various commodities including
components, PCB's, sheet metal and MRO's. Entered Sales Orders and
developed Commercial Invoices for the shipments, Quotes, issued credits.
Education:
. Alameda High School - High School Diploma - Alameda, CA
. Various Purchasing, Customer Service, Sales Seminars - Workshops and
Trade Shows. Lean manufacturing Kaizen events.