Customer Service High School
Resume:
Robert Lewis
**** ********* ****** * *********,MD,21206
********@*****.*** 443-***-****
Objective To secure a position within the company. Also to maintain a
positive image of myself and the place of business.
Skills & I am efficient in Microsoft works, Microsoft office, Excel,
Abilities Spreadsheet, and Microsoft word. I am also very
knowledgeable about how to use and create a strong power
point presentation and have strong customer service skills;
as I have received from the area of dispatching.
Brantley security]
Experience [03/2010-present]
Dispatcher: Multi-tasking; monitoring alarm systems,
security video system, and other computer and alarm
equipment; maintaining radio communication with Security
personnel and others regarding security emergencies,
maintenance, etc. on a constant basis. Answers phones and
communicates with related staff, and the public as events
occur. Dispatch appropriate district personnel and others
to respond to security, emergency and maintenance problems,
etc. Inform key administrative personnel of emergency or
potential emergency situations. Maintain various logs of
incidents, communications, etc. Perform other clerical
duties such as record keeping, filing, etc. Manages
confidential information appropriately and discretely.
USING SOFTWARE SUCH AS EXCEL, WORD, OFFICE AND SPREADSHEET
TO UPDATE AND KEEP RECORDS AND LOGS.
KOLHS WAREHOUSE Present
Replenishment, sorting, and picking associate,, using
electric pallet jacks, for storing and replacing
merchandise, using a scanner to log merchandise in the
system .
Ebcs
Customer Service / Collector: Providing customer service
regarding collection issues, process customer refunds,
process and review account adjustments, resolve client
discrepancies and short payments. Responsible for
monitoring and maintaining assigned accounts- Customer
calls, account adjustments, small balance write off,
customer reconciliations and processing credit memos. Also
Perform other assigned tasks and duties necessary to
support the Accounts Receivable Department.
Crown Security
[04/4006-03/2010
Security officer: Monitor and authorize entrance and
departure of employees, personnel, visitors, and other
persons; to guard against theft and maintain security of
premises. Patrol industrial and commercial premises to
prevent and detect signs of intrusion and ensure security
of doors, windows, and exit ways. Write reports of daily
activities and irregularities, such as equipment or
property damage, theft, presence of unauthorized persons,
or unusual occurrences.
Baltimore convention center
04/2000-12/2006
Operational aid: To set up tables, chairs, and stages, for
shows moving in and
out of the Convention center in fast pace environment;
also to sever the client's needs. To inter act with the
customer and clients moving in and out of the building.
Education Morgan State University
Bachelor of Arts, GRAPHIC DESIGN
134 credits
Current GPA 3
Edmonson High School
High SCHOOL: diploma,
computer repair / electronics / Telecommunication
References
[Devon smith], [student]
[Morgan]
References
[Genira Nelson], [professor]
[Howard University]
References
[Dennis Burges], [Eng Profressor]
[Morgan]
Contact this candidate