Customer Service Sales

Vincentia Hagan-Wilson

***** **** **, ********, ** 9 8087

Home: 425-***-**** - C ell: 206-***-**** v **************@*****.***

Summary

• Accountable Retail Associate demonstrating a high level of ownership and initiative.

• Quick and effective at decision making. While maintaining excellent customer service throughout the sales.

• Team-oriented Retail Sales Associate, who works well in a collaborative environment, yet thrives on personal sales

achievements.

• Award-winning retail sales and customer service expert. Consistently meets commission-based sales goals.

Highlights

• Time management

• Detail-oriented

• Excellent in multi-tasking

• Cash handling accuracy

• Effective team player

• Strong communication skills

Accomplishments

• Fielded and processed up to hundred calls per day.

• Named “Associate of the Quarter” for exceeding all customer service goals.

• Fulfilled all supervisory duties when Store Manager was on vacation.

Experience

Cashier:

August 2014 to January 2014

EDCC Bookstore - Edmonds, WA

February 2014- Present

Home Depot- Everett, WA

• Demonstrated that customers come first by serving them with a sense of urgency.

• Worked as a team member to provide the highest level of service to customers.

• Maintained friendly and professional customer interactions.

• Shared product knowledge with customers while making personal recommendations.

• Described use and operation of merchandise to customers.

• Received and processed cash and credit payments for in-store purchases.

Education

High School Diploma : 2012

Edmond's Community College - Edmond, WA, United State

Student government representative

Coursework in Marketing and Advertising

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