Customer Service Sales
Resume:
JESSE YOUNGBLOOD
**** ****** **** **. *******, TX 77088
713-***-**** *************@*****.***
Summary
Experienced customer service professional with a solid production and management background.
EDUCATION
2002 Information Systems Texas Southern University Houston, TX
EXPERIENCE
Academy Ware Distribution Center Katy, TX 11/2011 – 12-12
Warehouse Receiver
● Unloading and loading of trucks and containers
● Pulling and shipping customer orders including scheduling shipments with UPS / FedEx /
LTL
● Inspect incoming shipments including checking of paperwork, materials, and serial
numbers.
● Stocking shelves with incoming inventory and organizing stock room
Sure Void Production Houston, TX 06/2008 – 10/2011
Production Supervisor
● Mentor sales consultants and service technicians by setting the highest of sales standards
to exceed customer expectations and create an exceptional customer experience.
● Manages daily cash handling and accounts payable store activity.
● Excellent time management skills and the ability to prioritize daily tasks.
● Provided energetic and exceptional customer service.
● Consistently maintained knowledge of products, services, promotions and advertising -
and be adaptable to the change within technology.
Gallery Furniture Houston, TX 05/2003 - 05/2008
Delivery Driver
● Followed all safety rules and procedures per company guidelines.
● Prepared customer billing documents, general maintenance of truck and equipment.
● Assisted with loading and unloading commercial tires, casings, wheels, mounted wheel
assemblies and related products.
● Communicated in an honest and professional manner to customers and supervisors.
● Maintained all documents and maintenance records up to date on equipment assigned i.e.
DOT Log along with any other duties requested by management.
COMPUTER SKILLS
Windows XP and 7, Microsoft Office, Oracle, AS 400/Fidelity, Quick Books Pro, Citrix
Lotus Notes, Peachtree, People Soft, Yardi, ADP
REFERENCES
Available Upon Request
Contact this candidate