Entry level Business Analyst or QA
Resume:
Kelvin Pappachen
Skokie, IL *****
*******@*******.***
www.linkedin.com/in/kelpap
PROFESSIONAL EXPERIENCE
Technical Analyst, JP Morgan Chase
Chicago, IL – July, 2014 – Present
Contract position. Creates profiles, sort patterns, formats and tests transmission files
such as image/data/EDIs and also tests coupons based on the client
requirements/scope. Works with and reports to project managers during and after
testing to send in the test files. Analyzes test data with production/test batches.
Researches and solves production issues as they arise. Also, creates test scenarios for
custom edits and checks for any defects based on the client requirements and reports
to business analysts. Responsible to log and tracks updates on an internal database.
Technical Analyst, JP Morgan Chase
Chicago, IL February 2014-May, 2014
Contract position. Main responsibility was to analyze lockboxes for brainware migration
eligibility. Reviewed account set-up on RemitOne/TMS and on Remit Admin to
determine migration eligibility as well as checked for defects/missing fields in the
Brainware migration database.
Desktop Technician, CVS Caremark Corp
Buffalo Grove, IL November 2013 – December 2013
Contract position as a Desktop Technician at CVS Caremark through Randstad
Technologies. Communicated with company employees to deploy/set up machines,
dual-monitors or docking stations to their specified cubes, as well as replaced hard
disks/memory and installed new images onto the Windows XP machines. Assisted
team members to bring the ticket queues down, installed new software(s) from the
server and assisted new employees with first log-in.
Configuration Technician, CDW
Vernon Hills, IL June 2013 – June 2013
Contract position through Aerotek. Worked in a fast-paced production environment
where we opened boxes and set the desktops, laptops etc. on a conveyor line and
configured them such as imaging, replacing hard disks and updating operating systems
on Chromebooks.
Photo Specialist, Walgreens
Niles, IL April 2006 – Present
Provide exceptional customer service, assist customers with photo kiosks, train new
employees on operating the machines and troubleshooting and fixing photo machines
and POS registers. Maintain counts, order outs, perform periodic counts using AS400
as well as work on reset/revision projects.
Kelvin Pappachen
Skokie, IL 60076
*******@*******.***
www.linkedin.com/in/kelpap
Student Assistant, Niles North High School Library
Skokie, IL August 2004 – July 2006
Sorted and shelved books by call number and assisted students with the library catalog.
SKILLS
Remit One/TMS Remit Admin/TFC Crystal Reports
MS SQL Server 2008 R2 MySQL WorkBench SQL, XML
HTML CSS JAVA
Microsoft Visual Web Microsoft Outlook Microsoft SharePoint
Developer
Notepad ++, Eclipse, JGrasp Windows 7, XP, Vista Android, iOS
EDUCATION
Advanced Computer Training – Glenview, IL
Fundamentals of SQL – November 2013
Learned to create database from scratch, to import existing database, and to write
queries, join statements, sub-queries etc using Microsoft SQL Server 2008 R2.
Northeastern Illinois University – Chicago, IL
Bachelor of Science in Computer Science – December 2012
Minor in Communication, Media & Theatre
RECOGNITION AND ACTIVITIES
Recognition
Walgreens, Employee of the Month, December 2011
Activities
St. Thomas Orthodox Church, Chicago
Website moderator assistant
St. Thomas Orthodox Church
Kelvin Pappachen
Skokie, IL 60076
*******@*******.***
www.linkedin.com/in/kelpap
Youth Building Committee Member, December 2009- Present
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