Customer Service Representative

Betty Vega

**** * ******* **** *****: (***)

***-****

Chicago, IL 60707 E-mail:

*****.********@*****.***

Objective To obtain a position with the opportunity for future growth

with your company.

Work experience Manor Resources/Turbotitleloan.com, Chicago, IL

May 2012 - Dec 2014

Customer Service / Administrative Assistant

Answer inbound calls and making outbound calls

Customer Service, Collections, and Problem solving

Answering Mail and Emails

Helping customers bring accounts up to date

Data entry, Billing, and Filing

Interviewing potential employees

Hiring new employees

Training new employees

Skip tracing

Assisting Manager in day to day task

BrightSpark Travel, Deerfield, IL

Oct, 2010 - April, 2012

Accounting/ Call Center

Answer in and outbound calls

Customer Service and problem solving

Collections

Answering Mail and Emails

Helping customers bring accounts up to date

Entering payments and applications

Data entry, Billing, and Filing

Training new employees

CastleRock Security, Arlington Heights, IL

May, 2010 - Sept, 2010

Premier Plus Customer Service/ Collections Representative

Answer in and outbound calls

Customer Service and Sales

Collections

Entering payments

Warner Wallcovering/RJF International, Franklin Park, IL

Oct, 2008 - Feb, 2009

July, 2009 - March, 2010

Customer Service Representative

Taking Orders, Returns, and Shipping Out Samples

Data entry, Billing, and Filing

Coordinated delivery and installation schedules with

vendors and customers

State Farm, Chicago IL

July, 2008- October, 2008

Customer Service Representative

Ran register reports and Payment Handling

Set up Claims and Quotes

General Office Duties

Education Illinois School of Health Career, Chicago, IL

Skills Microsoft Office Word, Excel, CRM and Outlook, 2003 and

2007 versions

Windows 98, Window 2000, Vista, XP, and Windows 7, Google

Docs

Languages Bi-lingual (English, Spanish)

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