Manager Customer Service

JONAH M.H. WILHELM

**** **** *** *,

Seattle, WA 98119

Home 206-***-****

Mobile 206-***-****

*****.*******@*******.***

OBJECTIVE: A stable career where my strategic vision, market knowledge and insights can be fully utilized.

SUMMARY:

With years of varied management level experience I am an asset to any who need high level strategic insights and market trend analysis. I have experience in land development, asset management, acquisition and

disposition. I have a large book of business within the real estate industry.

WORK EXPERIENCE:

Sound Investment Advisors. – Seattle, WA

Owner/Designated Broker (Part Time)

I am the owner and designated broker for a small commercial real estate and investment consulting firm. We specialize in asset management, land development and investment properties with a focus on multi family and hospitality.

Pacific Ridge Homes. - Bothell, WA

Land Acquisitions

I was a key member of the Acquisitions team. In this capacity I worked with real estate agents, developers and land owners, negotiated contracts, performed pre feasibility analysis of properties,targeted new markets, wrote offers, put systems in place to systematically analyze, evaluate,contact and offer on all parcels in a targeted area.

John L Scott. – Seattle, WA

Sales Manager/Associate Broker

I was responsible for multi family and large plat feasibility, evaluation and acquisition. I managed a portfolio of 265 units. I was responsible for hiring and training new and experienced agents. I managed and mentored 40+ agents, conducted regular individual and staff sales meetings and growth workshops. I monitored all active, pending or sold transactions, established policies and

procedures for department operations. I researched the competition, reviewed all contracts, monitored escrow closings, and implemented public seminars. I acted as director of marketing and ensured customer service goals.

Washington Mutual, Inc. – Seattle, WA

Loan Servicing Asset Administrator

I managed a three state portfolio of bank owned property. I represented the company in the evaluation, renovation, marketing, sales and closing of bank owned properties, maintained broker and vendor relations, evaluated performance of listed vendors and brokers. I trained and mentored bank employees in foreclosure, repossession, loss mitigation, default and REO.

Excel Properties, Inc. – Seattle, WA

Assistant Broker, Technical Trainer, IT/IS Manager

I managed a large portfolio of single and multi family properties. I drafted leases, purchase and sale agreements, agent broker agreements, independent agent contracts, internal forms, and marketing pieces. I developed standards in office protocol, production and service. I recommended and implemented technology solutions at network and user level. I trained agents and staff on presentations and closing techniques as well as real estate software. I designed financial models for commercial and investment properties, evaluated commercial and multi family properties and business opportunities using income, market trends and comparative market analysis.

Morris Piha Real Estate Services. - Bellevue, WA

Property Manager

Manager and leasing consultant, responsibilities included tenant retention, leasing, move ins, move outs, estimating, scheduling and overseeing turnovers, lease renewals, rent collection, notices, inspections, market

forecasts and marketing.

Mortgage Market, Inc. Bellevue, WA

Loan Officer

Additional work experience and references available upon request.

Contact this candidate