Technical Support Electrical

Abdullah Abdelghani

Personal Details

Address: Hanley Ln, Crown Point,IN

Cell Phone: 708-***-****

Email: *********@*****.***

DOB : JUN/16/1982

Introduction

. Accomplished technical support bringing more than 9 years in software

and hardware maintenance and repair for PCs and Laptops.

. Knowledgeable in an assortment of operating systems, applications and

hardware.

. I am a highly flexible, dynamic individual with a passion for being

challenged ... I work equally well alone or as part of a team

Career History

Amman - Jordan

Government

May / 2005 to Nov / 2014

Technical support

. Active directory ( Add remove users,group policy,printer

. Installing hardware and software systems

. Maintaining or repairing equipment

. Troubleshooting a variety of computer issues

. Setting up computer security measures

. Configuring computer networks

. Set up, tested and configured networks, desktops, laptops and

printers.

. Resolved technical issues for clients in person, on the phone and

through e-mail.

. Installed motherboards, processors, RAM and graphics cards.

. Diagnosed, installed, configured and repaired computer systems and

software.

Electrician helper

. Assist in installing electrical systems, either below 40,000 watts or

above.

. Install sound systems, security systems and voice and data systems.

. Install lighting, electrical outlets, and circuit breakers.

. Thread conduit ends and connect couplings and conduit fittings using

wrench.

. Secure brackets to bulkheads with screws and bolts and pull wires

through conduit leading to connection boxes, switch panels, and other

terminals.

. Use tools such as conduit benders, screwdrivers, pliers, knives,

hacksaws, and wire strippers.

. Replace faulty circuit breakers, fuses, switches, electrical and

electronic components, or wire.

. Replace old fuse boxes.

. Hook up appliances for power.

. Install new lighting and ceiling fans.

. Consult with engineers, engineering technicians, line installers and

repairers, or industrial machinery mechanics and maintenance workers

when performing installations.

. Rewire homes and businesses.

. Assist in home inspections.

Education

. 2004: Associate degree of Computer Engineering, The intermediate

university college Amman - Jordan

Qualifications

. 2005: A+

. 2011: CCNA

. 2012: MCITP

Skills

. Troubleshooting proficiency

. Windows XP/Vista

. Microsoft Office expert

. Microsoft Certified Solutions Associate (MCSA)

. Proficient in AVG, Printers, PC Security systems

. LAN aptitude

. Superior troubleshooting skills in electrician

Language

. English :Fluent (speaking and listening), Good (reading and

writing)

. Arabic : Mother tongue

Contact this candidate