VIVIAN LOPEZ
*** ********* ****, ***. *** Mobile : 646-***-****
YONKERS, NY 10705 Email: ************@*****.***
PROFESSIONAL SUMMARY
Versatile Administrative Assistant offering administrative experience in both
corporate and non profit office environments.
SKILLS & EXPERTISE
Meticulous attention to detail Advanced clerical knowledge
Pleasant demeanor Filing and data archiving
Service oriented Bilingual
Solution oriented Multi line phone proficiency
ACCOMPLISHMENTS
Received merit raise for strong attention to detail, exemplary member
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service and team player attitude.
Promoted to Switchboard Operator after 3 1/2 years of employment.
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Promoted to Administrative Assistant June 1998.
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Designed electronic file system.
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PROFESSIONAL HISTORY
Administrative Assistant 11/1993 to
11/2014
City Employees Union Local 237 New York, NY
Managed receptionist area, including greeting visitors and responding to
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telephone and in person requests for information.
Planned meetings and prepared conference rooms.
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Made copies, sent faxes and handled all incoming and outgoing
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correspondence.
Managed daily office operations, maintenance of equipment and office
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supplies.
Received and screened a high volume of internal and external
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communications, including email and mail.
Verified that information in the computer system was up to date and
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accurate.
Built members’ loyalty by placing follow up calls.
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Developed effective relationships with all call center departments through
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clear communication.
Associate Degree: Occupational Studies
EDUCATION:
Monroe College Bronx, NY