Customer Service Machine Operator
Resume:
Ivette Delgado
Bronx, N.Y. 10458
***********@*****.***
Summary of Qualifications:
. Excellent customer service, communication and active listening skills
. Knowledgeable in Microsoft Word and Excel
. Skilled in time and office management
. Outstanding ability to grasp and learn new concepts with ease
. Fast learner with the ability to adapt quickly to a challenge
. Type 55 wpm
. Bilingual - English/Spanish, Sign Language
Experience:
Goodwill Industries
Brooklyn, NY
Customer Service/Cashier
10/14-Present
. Receive payment by cash, credit/debit cards
. Assist customers by providing information and resolving complaints
. Answer customers' questions and provide information on products
. Issue receipts, refunds, credits or change due to customers
Wal-mart Super Center
Taunton, MA
Deli & Cashier 12/13-
03/14
. Receive payment by cash, check, credit/debit cards
. Assist customers by providing information and resolving complaints
. Answer customers' questions and provide information on products
. Issue receipts, refunds, credits or change due to customers
Select Staffing
Elizabeth, NJ
Clerical 09/09-
11/12
. Sort, distribute and prepared mail for courier deliveries
. File and maintain records
. Receive, file and pay purchase orders
. Process and prepare memos, correspondence and other documents
ERG Staffing
Stroudsburg, PA
Program Machine Operator
10/06-12/07
. Inspect materials, products and equipment to detect defects or
malfunctions
. Enforce safety and sanitation regulations
. Observe and monitor gauges and other indicators to ensure that
production standards are met
. Plan production sequences to meet production goals
NY Department of Education New
York, NY
Secretary/Word Processor
03/96-01/04
. Answer telephones and give information to callers, take messages or
transfer calls
. Create, maintain and enter information in databases
. Set up and maintain electronic filing system
. Operate office equipment such as calculators, faxes and copy machines
Education:
Global Business Institute
New York, NY
. Secretary with Word Processing Certificate
03/96
Hostos Community College
Bronx, NY
. Accounting Principles
09/88-06/90
Schomberg Satellite Academy Bronx,
NY
. Diploma in Academics 06/88
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