Customer Service High School

Donna Flatt

931-***-****

*** * ***** **,

Cookeville, TN 38506

********@*****.*** ********@*****.***

[Website]

Professional CUSTOMER SERVICE PROFESSIONAL

P rofile * More than 10 years of *A team player with a friendly, positive

experience in various customer oriented personality

customer service positions *A desire to learn and expand my

*Possess solid computer k nowledge

skills

*Excellent working

k nowledge using Microsoft

E xcel, M icrosoft Word,

email and internet

Work H istory Amazon Customer Service Work@Home

C ur rent Job – Seasonal Phone and Chat

Walgreen`s Photo Work@Home P/T Employment

– Customer Service

Great Virtual Works - Virtual Contractor April 2014 –

Sept 2014

. Inbound Sales

. Build rapport with the callers

. Take orders

. Take payment information

.Attended all Certification and t raining

. Attend weekly and bi-weekly meetings

Freelance Contractor, Self-employed

2011 – 2013

*Client Support Position

*Resolve members concerns via online support tickets.

*Stayed up to date on Training and issues/concerns via the Policies and

*Procedures Documents as well as other documents and announcements.

*Check and respond to daily emails submit ted by members and management.

Randy`s Towing 2006 - 2010

# Secretary

# Phone

# Billing

# Filing

# Customer Support

# Collections

# Ordered Parts

Education Upperman High School 1976 - 1980

[References are available upon request.]

References

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