Customer Service Pharmacy Technician

APURVA VANGURI

**** ***** ****** ** 832-***-**** ******.*******@*****.***

Summary

I am a Certified, Registered Pharmacy Technician. I have been working in the pharmacy

field for over 10 years. I am trained in specialty drugs, including HEP C medications,

HIV, and auto-immune drugs. I am also very well knowledgeable in all different

insurance companies including Medicaid Managed Care, Medicare Part D, and all other

commercial insurances. I am looking for a place that I can excel in my field and

challenge me.

Computer Skills

• Typing 70 wpm

• RX30

• Word, Excel

• Cardinal and Mckesson ordering process

• Manage inventory with cycle counts with updates into computer systems

Experience

10/14- Speciality Registered Pharmacy Tecnician, Southside Speciality

12/14

Calling insurance companies for Prior Authorizations for Hep C rx, auto-immune drugs cancer

medication (with doctor approval)

Patient Access Network – funding for paying for high co-pays

Typing, Filling RXs

Getting approvals for international patients

01/14- Registered Pharmacy Technician, Southside Pharmacy

10/14

Drop Off 1, typing RXs, filling RXs

Adding new insurance

With PIC ordering C2 RXs and keeping inventory with all others

Help in enrolling patients with Texas Department of Health to allow them to receive HIV

medications

Calling insurance companies for any rejected claims

Calling patients to remind them their refills are due

Customer Service including problem patients and diffusing situations

07/07- Registered Pharmacy Technician, CVS Pharmacy

06/13

Production/Drop Off over 750 RXs/ day

Answering phones

Customer Service

Calling insurance companies for rejected claims

Keeping inventory up to date including ordering through Cardinal/CVS warehouse

Calling Dr’s offices for refill requests/PA’s/clarifications on RXs

02/03- Registered Pharmacy Technician, Kroger Pharmacy

07/05

Inventory with Cardinal

Typing RXs correctly, Production, and Checkout

Calling insurance companies for rejected claims

Calling Dr’s office for refill requests or corrections on rxs

Help elderly patients understand the different plans for Medicare D

Flu Shots (billing)

Education

05/2005 Bachelors in Mathematics, University of Houston

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