High School Service

Sarah Kelly

*** * *********

(***) (***-****)

*********@*****.***

Experience

Customer Services Specialist

Unifirst Corporation

September 2007 – September 2013

•Assisting customers with returns, purchasing store protection plans and service packages.

•Scheduling pickups and deliveries

•Answering telephone inquiries from customers and stores regarding the status of their order and other service issues.

•Assisting with new employee training including store policies, services, financing options and register

•Posting 200 checks per week

•Verifying customer accounts

•Creating and designing company emblems

•Responsible for keeping 60 & 90 day receivables at two percent

Education

Center Grove High School

Graduated 2002

Skills

•Ability to mutli task

•Knowledgeable and proficient in Microsoft Office Suite including Word, PowerPoint and Excel

•Excellent customer services skills

REFERENCES AVAILABLE UPON REQUEST

http://indianapolis.craigslist.org/ofc/408-***-****.html

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