Customer Service Security Officer

Romario Bedward

Cook - Goodwill Industries of SE Wisconsin

Waukegan, IL

*******.*******@*****.*** - 847-***-****

CDL licensed driver with experience seeking a suitable position in an organization where I can apply my current

skills and knowledge, as well as improve my skills through growth and development.

WORK EXPERIENCE

Cook

Goodwill Industries of SE Wisconsin - North Chicago, IL - 2002 to Present

Prepare meals for approximately 1000 Navy officers and recruits daily

• Utilize a variety of cooking methods including boiling, baking and grilling

• Work effectively as a part of the food service team to ensure timely preparation of meals: over 97% satisfaction

achieved daily

• Independently prepares various meals according to standardized instructions

• Prepared written reports for managers and supervisors on a daily basis

• Effectively used the organizational chain of command to accomplish individual and team goals

• Ensured that meals are prepared safely, timely and in sufficient quantities

• Make frequent quality assurance check to ensure that meals are being prepared and served according to

organizational policies

Office Support Personnel

Washington Mutual Bank - Vernon Hills, IL - 2000 to 2002

Effectively updated clients' information on internal system using Windows

• Sorted and processed over 75 incoming mails daily

• Managed shipping and receiving files with over 98% accuracy

• Maintained an efficient mailroom and supplies records system

• Established an effective filing system where none previously existed to increase office organization and

productivity that is still in place today

PROFESSIONAL DEVELOPMENTS

Customer Service Training, Certificate in sanitation course

EDUCATION

Kotra Driving School - Waukegan, IL

2014

Certificate in armed security training

College of Lake County - Grayslake, IL

2011

ADDITIONAL INFORMATION

KEY SKILLS

• Excellent communication skills

• Proficient in computer use

• Fluent in English

• Certified armed security officer

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