Customer Service Sales
Resume:
Melanie Gamble
Glenolden, PA 19036
acn3wn@r.postjobfree.com
BACKGROUND SUMMARY:
Over 15 years experience in procurement, logistics, contracting, administration, accounts
payable/receivable, sales, and customer service. Enthusiastic, team spirited, results driven,
organized professional focused on meeting and exceeding established goals and quotas. Core
competencies include, administering contracts, investigating shipments of material, researching
information, auditing financial reports, compiling statistics, gathering various information, handling
customer inquiries/complaints, listening and motivating.
TECHNICAL EXPERIENCE:
Quickbooks, Excel, Microsoft Word, SAP, Saber and Government Proprietary Computer Systems.
PROFESSIONAL EXPERIENCE:
Toys R Us, Media, PA
Seasonal Stocker 11/14 – 12/14
Stock and replenish diminished stock overnight.
Monarch Staffing, Springfield, PA 07/14 – Present
Connor Williams Nursing Home, Ridley Park, PA 06/14 10/14
Cook
Prepare nutritious food for 45 residents of a nursing home. Knowledge of puree, mechanical soft,
diabetic(CHO CON), and no added salt(NAS).
Home Depot, Clifton Heights, PA 03/14 – 06/14
Seasonal Sales Associate
Responsible for sales related to garden section, including pest control, patio furniture, mowers,
blowers, generators, power washers, and household cleaning products.
National Park Service, Philadelphia, PA 12/10 – 04/13
Procurement Technician/Accounts Payable
Processed industrial supply/service/construction invoices via computerized system to meet and
exceed 400 month invoice processing.
Prepared full range of acquisition solicitations.
Tracked invoice payments via Excel spreadsheet.
Audited, analyzed, and reviewed invoices received for payment.
Prepared large dollar construction documents via AIA for payment.
Prepared and processed month end financial reports.
Consulted with vendors/suppliers to resolve payment problems.
Contacted financial institutions regarding financial queries.
Handled telephone inquiries related to accounts payable issues.
Complete balance sheet reconciliations.
Match, batch and code invoices for payment.
Maintain vendor files.
Regent Systems Incorporated, Philadelphia, PA 10/02 – 04/04
Logistics Analyst
Expedited industrial requisitions on a high priority basis for the military.
Exceeded 1,500 a month requisition processing via computer.
Knowledge of import/export regulations.
Prepared written reports on logistics performance measures.
Maintained database of logistics information availability.
Communicated with suppliers regarding delivery dates, packaging, pricing, contract terms and
conditions, modes of shipment.
OTHER RELEVANT EXPERIENCE:
DEFENSE Industrial Supply Center, Philadelphia, PA
Quality Complaint Representative
Investigated industrial military requisitions for overages, shortages, and non receipt of material.
Knowledgeable of import/export regulations.
Prepared written reports with determinations and findings.
Solicited quotes and obtained shelf stock.
Modified industrial contracts for the entire commodity business unit.
Planned, directed, and controlled operations of Shipment Discrepancy Unit.
Gained critical strategies for building a high performance quota team.
Defense Personnel Support Center, Philadelphia, PA
Purchasing Agent/Buyer
Administered multi million dollar Federal Supply Schedule Contracts.
Able to procure medical supplies and equipment via direct vendor delivery and JIT.
Knowledgeable of import/export regulations.
Exceeded the purchase of medical supplies/equipment, and Schedule I through Schedule IV
pharmaceuticals via contract and e commerce quotas.
Responsible for full range of pre award and award functions to procure medical
supplies/equipment and pharmaceuticals.
EDUCATION:
Villanova University
Project Management
Penn State University
Some Business Coursework Completed
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