Engineer Service

Kong Y Chin

***** ****** ***

San Leandro, CA ***78

acn3hc@r.postjobfree.com

Mobile: 510-***-****

Experience

Field Service Engineer - Accuray, Inc.

(October, 2008 - January, 2015)

Provide repair and troubleshoot hardware, technical support, perform all

routine preventive maintenance, calibration, upgrade hardware and software

for TomoTherapy radiation cancer treatment system at customer sites,

remotely by phone and internet. Assist in new installation, support other

team members in the region, manage parts inventory and expense reports.

Senior Equipment Engineer - Shutterfly, Hayward, CA.

(August 2006 - October 2008)

Service, troubleshoot and repair bindery equipments (electrical and

mechanical), schedule and performed preventive maintenance, assist in

operator training and facilities support, maintain spare parts inventory

and record within organization tracking software.

Field Service Rep. - Customer Engineering Services, Tabernash, CO.

(May 2004 - August 2006)

Install Fuji Film Photo lab equipments included film processor, laser

scanner, printer, LAN, kiosk and silver recovery system. Repair and

troubleshoot to board level, maintenance and support at field location.

Install new and upgrade software on site.

Service Manager - Shinko Technologies, Inc. Hayward, CA.

(January 1996 - March 2004)

Technical service and support, sales and marketing, new product

development, training, trade show, installation and service for thermal and

dye sublimation printers.

Sales Engineer - Mitsubishi International Corporation, New York, NY.

(March 1988 - December 1995)

Sales support and marketing research, service and training for color

printers and scanners.

United States Army

(1979 - 1983)

Signal corp. Installation and operation of communication equipment.

Honorable discharged with Army Commendation medal, Good conduct medal and

Overseas service Ribbon.

Education

B.E (Electrical Engineer) January 1988.

City College of New York, NY.

A.A.S (Business Administration) 1979

College of Staten Island, NY.

Computer Skill

PC and Mac, Word, Excel, Office Outlook and Adobe PhotoShop

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