Customer Service Rep

OMALLE HENRY

**** *.*. ** ****** • North Lauderdale, FL 33068

Cell: 754-***-**** Email: **************@*******.***

Summary of Skills:

Customer Service professional with 7 years experience working in customer service. K nown

for an ability to balance business needs and customer needs with a high degree of integrity

and ethics. Organized, detail focused, reliable and efficient. Specialties: Resolving

customer complaints • Diagnosis of key issues and offering solutions that proved beneficial

for business/customers. P roficient in M icrosoft Outlook, Word, Excel. T ype 60 wpm & data

entry.

Employment History:

Horner Xpress Fort Lauderdale,FL

Warehouse 2/14 Present

Loading and unloading product off of trucks using forklift. Supply customers with product.

H H Staffing Boca Raton,FL

G roundsman 8/13-12/13

Maintain property,Maintenance

T eleperformance Boca Raton, FL

C ustomer Service Rep 07/11 - 6/13

Resolve customer complaints. Provide information about products/services, cancel and

open new accounts.

J et Blue Airways North Lauderdale, FL

Reservations 01/10 – 02/11

Resolve customer issues. Enter new and cancel reservations. Provide information

about various packages and current promotions. P rocess credit card t ransactions.

REFERENCES AVAI LABLE UPON REQUEST

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