Quality Assurance Manual Testing

Kamau Scott

Manual software tester with *+ years of proven quality assurance results

Technical Skills:

Functional testing Sanity testing Responsive emails

Usability testing Systems testing Test plan and Test case creation

Cross browser testing Integration testing Microsoft Office (& Google, Apple

Regression testing Mobile testing (IOS/Android) versions)

Black Box testing App testing Virtual environment experience

Responsive design testing JIRA (& other defect tracking systems) Windows and Macintosh experience

Manual testing Testing through emulation

End to end testing Flash Banners

Professional Experience:

June 2014 – December 2014: Quality Assurance Analyst at Blast Radius

• Manual testing of responsive websites in IE 9-11, Safari, FF, Chrome (Win, Mac), tablets and mobile devices

• Manual testing of websites in IE 8

• Manual testing of Flash banners

• Manual testing of IOS/Android Game & Kinect (for Windows) game

• Developed Test case/plan and executed

• Mentored Junior Quality Assurance Analyst

• Worked with onshore and offsite development teams to maintain QA

• Worked with Business Analyst to develop quality assurance plan and strategy documents

• Worked with Development to introduce testing concepts and practices earlier in the lifecycle

• Worked with Project management and User Experience teams to integrate QA into planning efforts

• Implemented standards for testing and defined goals for defect tracking

February 2014 – June 2014: Quality Assurance Freelancer at Digitas LBI

• Manual testing across IE (8,9,10, and 11) Safari, Firefox and Google chrome for desktop sites and services

• Manual testing of primary and secondary mobile websites with recent and older Android and IOS devices

• Test Plan and Test Case creation for website and mobile projects

• Tested multiple projects across several different Brands adhering to specific policies, requirements and conditions

• Responsible for functional, regression, black box, integration, system, end-to-end, sanity, usability, compatibility

and alpha level testing efforts

• Worked with offshore resources for testing validation in testing and production environments

• Used JIRA to report defects, analyze test items and track progress

• Utilized emulation tools like Browser Stack, Perfecto Mobile, Keynote and web interfaces to test additional devices

and configurations for quality

o Also used developer tools, CSS inspectors, Accessibility checkers and screen reading utilities to test sites

• Used Google sheets, docs and drive to maintain test documentation, cases and plans

o Also communicated statuses and shared information with the technology department

• Created a Keynote MITE overview presentation and delivered to onshore and offshore teams to increase efficiency

October 2012 - Nov 2013: Quality Assurance Professional at SIM Partners

• Manual testing of the web software platform across IE (8, 9, and 10) Safari, Firefox, Chrome, Opera and common

mobile browsers

o Along with Responsive design tests, I utilized built in and external tools to perform stability tests and

eliminate issues due to older or incorrect configurations

o Maintained usability across different versions and platforms

• Manual mobile web and IOS app testing using Keynote MITE and other mobile platform testing tools

• Responsible for functional, regression, black box, integration, system, end-to-end, sanity, usability, compatibility,

and alpha level testing efforts

• Implemented test policies and procedures including Agile/Scrum methods and procedures

o Weekly reviews with business teams to discuss requirements and setup UAT sessions

o Presentation of test cases and plans per sprint

o Review sessions to optimize future testing efforts with sprint progress goals

• Facilitated scrum review and planning to assist Sprint Progress

o Weekly ‘sit-downs’ with affected client service managers to discuss prioritization of testing efforts, report

issues and gain insight into the customers wants and needs

• Integrated test planning, maintenance and review policies

• Implemented quality assurance workflow for the sprint and development lifecycle with JIRA

o Managed the setup and configuration to assist in the switch from Basecamp to JIRA across the company

o Assisted with TFS to JIRA configuration to optimize development time and efforts

2008 - 2012: Quality Assurance Professional at ShowingTime

• Mobile testing with MITE and devices

• Manual testing of Installed Application and custom applications in Windows Environment

• Manual testing of Website application and corporate portal across multiple browsers

• Responsible for functional, regression, black box, integration, system, end-to-end, sanity, usability, compatibility,

and alpha level testing efforts

• Created and implemented quality assurance manual test cycles with some automated testing

o Hybrid environment with Agile and Waterfall

o Worked with the IT team to setup virtual machines for operating system testing and grid based testing

Installation and configuration testing

• Worked closely with engineering to develop test cycles at earlier phases in software development

• Worked closely with other departments to provide training material and assistance in software knowledge

o Acted as backup to trainer and Level 3 support technician in case of emergences

• Created HTML based help sections for software and I assisted with maintenance of the corporate website

• Created new testing policies and procedures

• Facilitated move from Test Track to Rally to JIRA for defect tracking and lifecycle support

Additional Information: During the months of August thru October of 2008, I doubled as IT manager. In addition, for 6

months (December 2011 – May 2012) I worked closely with the IT department as a backup team member.

2007 - 2008: Corporate Software Trainer / Quality Assurance Technician at ShowingTime

• Maintained testing and quality assurance practices for software deployment

• Manual testing of installed application, web views and platform

• Developed quality assurance practices and testing models

• Managed corporate and application web site with Dot Net Nuke and Dreamweaver

• Document changes and requests for updates using Test Track and Salesforce

• Designed online help manual, guides, and training videos

o Weekly and sometimes daily training sessions using GoToMeeting

o Chose topics and designed PowerPoint and training material

Prior Experience:

2005 - 2007: Customer Support Technician / Software Trainer at ShowingTime

2003 - 2005: Internet Technology Department Chair at Fayetteville Technical Community College

2002 - 2003: Internet Technology Instructor at Fayetteville Technical Community College

2001 - 2002: Network Technician / Help Desk Technician at Fayetteville Technical Community College

1999 - 2001: Computer Lab Technician at Fayetteville Technical Community College

Additional Skills / Software – Microsoft Office, Microsoft Windows, .Net Nuke, Dreamweaver, Fireworks, LogMeIn,

Parallels, Virtual-box, Active Directory, Hardware Troubleshooting, Software troubleshooting, Networking Concepts and

Technologies, Mac OS X, HTML, CSS, JavaScript, IIS, Windows Administration, Web Design, Test Partner, Adobe

RoboHelp, Test Track, GoToMeeting, Salesforce, SDLC

Education:

University of Phoenix:

• Master’s Degree: Information Systems - March 2010

• Bachelor’s Degree: Information Technology - August 2008

Fayetteville Technical Community College:

• Associates Degree: Internet Technology - May 2006

• Associates Degree: Computer Programming - May 2004

• Associates Degree: Information Systems with a concentration in

Computer Programming - May 2004

• Associates Degree: Information Systems with a concentration in

Network Administration and Support - May 2002

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