Assistant Property Manager
Resume:
Tamika G. Johnson-Melton
**** ********* **., ***********, ** 75137
********@*****.***
Objective
To obtain a position that will enable me to utilize my strong organizational skills, educational
background, and ability to work well with people.
Experience
Jackson Property Company, Grand Prairie, Texas
Assistant Property Manager
09/2012–07/2014
• Oversaw Maintenance issues and supervise maintenance supervisor
• Leased apartments, move-ins and move-outs as required by property's regulatory agreement.
• Prepare Move-in/Move-out documents
• Prepares payables for processing by central office, outgoing mail and correspondence, including
faxes.
• Interview residents for Move-ins, AR's an IR's
• Maintain all current and prospective resident files and conduct on a monthly basis all annual re
certifications.
• Submit required occupancy reports and maintain records according to policies and regulatory
agreements.
• Manage eligibility procedures
• Schedule interviews and respond to applicant and resident inquiries on an ongoing basis.
• Initiate and manage income, asset, landlord, and other verifications. Track/process incoming
responses.
• Assist residents in understanding & maintaining compliance with regulations, lease provisions,
and house rules.
• Provide professional service to the customers, tenants, and clients. Establish and work with
residents to facilitate positive community relations.
• Process rental payments and community bills.
ProCollect, Dallas, TX
Human Resource
01/2010 – 03/2012
• Plan and manage recruitment and selection of staff
• Plan and conduct new employee orientation
• Identify and manage training and development needs for employees
• Develop and implement human resources policies and procedures
• Administer HR policies and procedures
• Support 90 days and annual salary reviews
• Implement and monitor performance management system
• Handle employee complaints, grievances and disputes
• Administer employee discipline processes
• Conduct exit interviews
• Review and update employee rules and regulations
• Maintain the human resource information system and employee database
• Coordinate employee safety, welfare and wellness
• Maintain knowledge of legal requirements and government reporting regulations affecting HR
functions
FFE/American Eagle Lines Lancaster, Texas
National Account Manager
04/2007 – 2/2009
• Operated a proprietary system (AS400) which generated a database for account managers to
view, build, and process freight.
• Booked and negotiated customer freight.
• Provide rate quotes.
• Communicated with drivers regarding dispatch and appointments in addition to providing route
information.
• Ensure on-time pickup and delivery, track and trace shipments.
• Escalate service failure and issues to ensure customer satisfaction and resolution.
• Actively participate in process flow documentation and standard operating procedures and
identify opportunities for improvement based on customer needs.
FDIC (Oce’ Business Services/TSI Corp) Dallas, Texas
Switchboard/Helpdesk Operator/Supervisor
12/2001-6/2006
• Created and implemented a new automated filing system.
• Delegated assignments to staff and monitored progress.
• Maintained attendance records, work schedules, and prepared payroll for employees.
• Assisted in recruitment and selection of staff
Education
Northlake Community College Irving, Texas
Real Estate
Paragon Staffing Dallas, Texas
Certified Leasing Consultant
South Oak Cliff High School Dallas, Texas
Diploma
Proficient in Microsoft Office (Word, Excel, Publisher, Outlook)
Onesite/Yadri/Bluemoon
AS400 Computer System
EDI
HRIS
411.com
Accurint
References are available upon request
Page 2
Contact this candidate