Engineer Management
Resume:
Dominic Tortorello
***** ****** ****** * ****** H i l ls CA 91345
818-***-**** D to r acn23u@r.postjobfree.com
System Administration
Organizational Leadership P roject Development Life Cycle I T Support
H ighly motivated, self-driven IT professional offering 20+ years of multifaceted experience in
network & IT support, t roubleshooting, information systems and technology r isk management.
O ffering a hands-on knowledge based approach fully equipped to handle a broad spectrum of
technical complexities from priori tizing workloads, cross t raining teammates to working
effectively with all levels of staff in fast-paced, deadline-driven environments. Collaborative
leader who can quickly deploy proactive maneuvers to restore balance and network stabili ty.
Candidate differentiator : Effective communication skills with a complementary
b lend of administrative, management, and technical talents that have proven highly
effective in building long lasting business relationships of t rust and customer loyalty.
Core Competencies
Project Management & Team Lead Large Scale Solutions Architecture
Technical Analysis, Testing, & Teambuilding & End-User Training
E valuation Cross-Functional Collaboration
Impact Assessment & Risk Client/Vendor Relations Management
M anagement
Financial Reporting & HR Payroll
P rofessional Summa ry
Senior Systems Engineer
2008 – 2014 Sunkist Growers Sherman Oaks, CA
Ini tially hired as a Systems Engineer, however, within a short period of demonstrated
performance excellence, I was promoted to Senior Systems Engineer with added
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PROFESSIONAL EXPERIENCE CONTINUED
responsibilities for system upgrades, enhancements, migrations, patch management,
i ntegration and releases of software to QA, production and disaster recovery environments.
Strategies include:
Providing direct oversight to the daily operations of an enterprise data and
voice network.
Ensuring the uptime, availabili ty and performance of network and system components.
Researching, recommending and implementing network hardware and software
solutions.
Playing a primary role in installing, designing, configuring and maintaining system
hardware.
Performing analysis of network requirements for backup and disaster recovery
objectives and documentation of all vital systems.
Sharing technical leadership, experiences, knowledgebase, and ideas with management
and team members to promote an effective, harmonious, and collaborative workplace.
Analyzing, identifying, planning and providing engineering support for Network
Operations.
Providing System Administration support, testing, t rouble shooting and t rouble
resolution.
Evaluating and procuring new Software Applications and Hardware components in
order to maximize workflow efficiency and mitigate downtime.
Serving as an Administrator for VMWare VSphere Host and Clusters, Cit rix Xenapp
Server and Farm, M icrosoft Exchange Server, M icrosoft Active Directory, M icrosoft
SQL Servers, M icrosoft Online Communication Server, M icrosoft SharePoint Sites and
Server Farm, and BlackBerry Enterprise Server.
Dominic Tortorello Page 2 of 3
Server Support Admin I I
2007 – 2008 Countrywide Financial Group Simi Valley, CA
Charged with performing system administration and operating system support including OS
i nstallation and configuration while leading performance-driven teams in the areas of
p lanning, designing and implementing complex subsystems. Strategies included:
Collaborated in a myriad of project initiatives and providing comprehensive t raining
and technical support on emerging technologies, tools, and technical complexities.
Directed and assigned workload of other engineers, while being responsible for 3000+
W indows servers and developing all server standards.
Managed datacenter power, rack utilization, and backup media for offsite/onsite
s torage.
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Deployed a multi tude of ESX host and vir tual machines and provided oversight to
M icrosoft SQL Servers.
Researched, evaluated, tested, recommended and implemented new technologies.
Created and updated procedures and processes while maintaining system
documentation in strict adherence to compliance.
Managed system upgrades, enhancements, migrations, server downtime, integration
and releases of software to QA, production and disaster recovery environments.
Resolved and coordinated escalated back-up and recovery support problems
expeditiously and with efficiency.
Monitored and analyzed usage and overall performance, delivering a number of critical
recommendations, resulting in optimized process efficiencies.
T echnology Resource Analyst
2003 – 2007 LandAmerica Financial Group Pasadena, CA
Managed projects from initial start-up phase to completion, performing interoffice moves,
server installs, Exchange mail accounts creation, and workstation rollouts. Strategies included:
Created and modified reports and f lowcharts utilizing SQL 2005 Reporting.
Collaborated with team members to develop estimates and implementation plans for
technical solutions within approved budgets.
Demonstrated ability to manage t ime and resources to meet deadlines and budget
parameters.
Identified and gathered requirements for testing, developing test plans, and offering
recommendations on new software products.
Engaged with end-users to resolve a variety of technology issues encompassing both
hardware and software.
Analyzed available facts, constraints and probable consequences to resolve complex and
i ll-defined issues.
Established and managed M icrosoft SQL servers. Windows Server 2003, and Epicor
I TSM Helpdesk software.
P revious Professional Work Experience
Network / PC Support Engineer
N etwork Administrator
Resource One Inc. Reseda, CA
Bradco Supply Corporation Avenel, N.J.
Network / PC Support Engineer
Senior Network Engineer
Xtreme Audio & Cellular Inc. Westfield,
N .J.
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PROFESSIONAL EXPERIENCE CONTINUED
Bed Bath & Beyond U nion, N.J.
Dominic Tortorello Page 3 of 3
P rofessional Development & Expertise
Software/Applications: W indows 2000-2008/R2, Active Directory NT-2008/R2, DHCP
D NS/WINS/IIS, VMWare vSphere 4 and 5, VMWare ESX 4 and ESXi 5, VMWare, HA,
and DRS, VMWare VCenter Converter, Dell EqualLogic SAN software, Exchange
2003/2007/2010, SQL 2000/2005/2008, Windows XP/Vista/7/8, MS Office All Versions,
Net-Backup, Backup Exec 9.X – 2012, Symantec and M icrosoft AntiVi rus, Client
Access, Veeam Backup and Replication, Dot Defender, Blackberry Enterprise Server,
O rion network monitor, Source Ceridian Payroll,
Patch Management, Boxtone MDM, Oracle ADI, Cit r ix MetaFrame/XenServer,
SharePoint 2007 Administration, a nd M S System Center Suite (2007/2012).
H a rdware: H P Proliant Servers, Dell Servers, Compaq Servers, IBM Servers, Dell
EqualLogic SAS and SATA, Quantum Scalar, Overland Neo, Dell Workstations, IBM
Compatibles, A/S 400, IBM Thin Clients,3 Com, Cisco and Nortel Switches, and Wyse
Terminals.
Certifications: C itix XenApp Implementation and Administration, Microsoft
Sharepoint 2007 Implementation and Administration, M icrosoft Exchange Server 2007
I mplementation and Administration, BlackBerry Enterprise Server Troubleshooting
using Log Files, BlackBer ry Enterprise Server Software version v5.0.3 – Essential,
B lackBerry Enterprise Server Software version v5.0.3 – Comprehensive, HP –
Certification Area Self Maintainer Certification, Microsoft 2005 SQL Reporting
Certification, Microsoft ZTI Deployment, M icrosoft High-end Support MS Win Svr,
A dministration MS Win NT 4.0 Certification, System Admin SQL Svr Certification,
and Supporting Core Technologies NT 4.0 Srv Certification.
T r a ining: C it r ix Netscaler Implementation, Exchange 2013 M igration, Dell Equallogic
SAN HQ, Dell Equallogic and Replication Manager.
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