Manager High School

Jesus M Amaro

**** ******* **

Orlando, FL *****

Phone: 407-***-****

Alt Phone: 407-***-****

*****.*.*****@*****.***

Objective

A position as a Community, Social Service, or Public Health Worker or Educator.

Ability Summary

Work experience with multicultural backgrounds, mental illness, infants, youth and women, Experience in Individual Service Plan development, as a community liaison for Families advocacy and Case Management, Managed Residential setting acted as Coordinator for Foster care agents and recipients

• Computer MS Word, Excel, Outlook, PowerPoint, Access, Internet

• Type 45 wpm

• Bilingual fluent in English and Spanish

• Honorable Discharge from U.S. Navy

• Valid Driver License

Education and Training

Issuing Institution Location Qualification Course of Study

A/G Theological Seminar MA Vocational School Certificate Christian Counseling

Eloisa Pascual High School PR High School Diploma General High School Curriculum

Employment History

Career Specialist Welfare Transition

04/2012 - Current Career Source Central FL 4360 E. Colonial Dr. Orlando, FL

Employment Type: Full Time (30 Hours or More)

The WT Case Management Manager provides daily and regular oversight of assigned WT programmatic staff at their work location. Under the supervision of the WT Programs Manager, the WT Case Management Manager is responsible for managing daily operations of the WT staff and works with the WT Program Manager on personnel issues at the local office level on problems and/or issues that involve performance and/or disciplinary actions. The WT Case Management Manager will also responsible for coordinating frontline service delivery and recommending changes as needed to ensure a smooth and effective service delivery. The WT Case Management Manager will receive policy/procedure direction from the WT Program Manager and ensure that they are followed by all WT frontline staff and WT Participation & Engagement Coordinators. The WT Case Management Manager will supervise the WT Participation & Engagement Coordinator. The WT Case Management Manager will also develop & provide training for the case management team.

Human Resources/Contract Manager

03/2009 - 11/2010 Central Mass Housing Alliance Worcester, MA

Employment Type: Full Time (30 Hours or More)

Human Resources duties including: recruiting, training, and personnel files; Ensure compliance with all State and Federal contracts; Performed all site inspections to ensure fire safety, records, personal space and communal areas were in compliance with state law; Policy development personally developed employee manual and other policies such as Sexual harassment, Cell phone policy amongst others; met with providers to get best benefits for agency, started 403b retirement, long and short term disability programs and AFLAC; sat in Board of Members meetings to asses agency and give annual reports; performed all new hire orientations; handled all complaints from the general public.

Director Of Residential Services

05/2006 - 03/2009 Matson Community Services Worcester, MA

Employment Type: Full Time (30 Hours or More)

Supervise Residential Operations in Worcester County; Services provided under contract with DMR; Hiring and training staff; Supervised 47 staff members throughout Worcester County; Review, analyze and interpret assessment results to use in the development of the comprehensive career plan which will identify employment goals, barriers, support services and appropriate activities that will provide the best opportunity for the customer to become self-sufficient; entered client information on State DMH/DMR System.

Family Services Coordinator

02/2002 - 05/2006 Community Health Link Worcester, MA

Employment Type: Full Time (30 Hours or More)

Intense Case Management for 10 individuals to provide services and access to welfare system, evaluate and assist in applying for state and local assistance such as welfare, section 8 and other mental health assistance; Helped families with children with Mental illness access services in the community; Helped families in the preparation of an action plan that fit the need of the family; Provide career and life circumstance counseling, ongoing assessment, interpersonal guidance and develop a comprehensive career plan with family.

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