Customer Service Representative

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KNIKON ANGELIE S. JUMAGDAO

**** *. ******** ***., ****. Rosario, Pasig City

Contact #: (093*-***-****

Email Address: *****************@*****.***

OBJECTIVE:

To pursue a career where I can enhance my knowledge and

skills while meeting the company's goal.

WORKING EXPERIENCE

Ad Finders Magazine Inc. (Buy & Sell Magazine)

2011-2014 Section Editor

> Edit and proofread free and paid real estate

advertisements

Corp. Workforce Providers Inc. (Buy & Sell Magazine)

2009-2011 Customer Service Representative

> Answer calls and provide customer satisfaction

> Assist advertisers with their complaints and other issues

regarding the product.

EDUCATION

Bachelor of Arts in Communication (2005-2009)

Leyte Normal University

SKILLS

> Good in both oral and written English language

> Proficient in MS Word/Powerpoint/Excel/Windows Livemaker

> Basic knowledge in Adobe Pagemaker

> Basic computer software troubleshooting

> Above average typing speed skill

> Quality assurance skill

> Customer Service skill

> Telephone skill

SEMINARS

Journalism and Photography Skills Development HRDC

Audio-Visual Studio

February 28 and March 8, 2007

Leyte Normal University

Tacloban City

Customers Are Really Everything Program (CARE) Corporate

Training Room

April 17, 2010

Rosario Ortigas Arcade Bldg.

Pasig City

CHARACTER REFERENCES

Jeffrey Hernaez

Editor-in-Chief

094********

Harold Uyson

Associate Editor

091********

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