Customer Service Manager

Location:

Posted:

January 27, 2015

SEYMONE J WILLIAMS

Houston Texas 77042

*********@*****.***

OBJECTIVE:

To obtain employment with a company that will utilize my skills and provide and

environment to grow and be a team player.

EMPLOYMENT:

January 2014 – Present - Wal-Mart – Customer Service Manager (Full Time)

Responsible for all front end operations of the store, time management,

extensive cash handling, scheduling staff members hiring process, all daily,

weekly and monthly paperwork, new hire paperwork, opening and closing the

store.

November 2012 – May 2013 - Stewart Lender Services - Data Entry (Full

Time) Duties include Extensive Data Entry, Also Modified Home Loans for Bank

of America.

September 2009 – Aug 2012 – CATO CORP – Assistant Manager (Full Time)

Responsible to assist the Store manager with administrative duties on a daily

basis. Duties include opening and closing the store, inventory control excellent

customer service and merchandising and keeping up with the general

maintenance and appearance of the store. Also lead team members in various

projects.

May 2006-Present – Angelic Enterprise - Office Assistant (Part Time)

Duties included light data entry, answering multiline phones, typing up memos,

scheduling appointments, bookkeeping, copy, scanning, printing, and faxing. All

other office and clerical duties.

March 2008 – Aug 2009 – Body shop of America - Assistant Manager (Full

Time) Responsible for payroll, scheduling staff members hiring process, all daily,

weekly and monthly paperwork, new hire paperwork, opening and closing the

store. Lead team members, answering phones, fax, copy, scan, computer skills

etc.

November 2006 – October 2007 - FUNPLEX – Administrative Assistant (Full

Time) Duties included filing, customer service, event planning such as organizing

parties for different groups and organizations. Organizing high school lock-ins

and other activities on a need be basis and other clerical duties.

SKILLS:

Computer literate, Data Entry, MS Word Applications, 10-Key by Touch,

Customer relations Efficient.

EDUCATION:

Alief Hasting high school 2002- 2006 Houston, Texas