Management Customer Service

Candi Jones

***** ******* **** ***** • Humble, TX 77338 • Phone: 832-***-**** • *****.*******@*****.***

SUMMARY

Talented and accomplished Military Veteran with a strong background in Office Administration,

Logistics, Transportation, and Inventory Management.

PROFESSIONAL EXPERIENCE

Northeastern Plastics, Inc. Houston, TX 03/2014-Present

Office Manager

• Maintain office services by organizing office operations and procedures; reviewing and approving

supply requisitions; assigning and monitoring clerical functions.

• Keep management informed by reviewing and analyzing special reports; summarizing information.

• Coordinate with warehouse employees to ensure compliance with policies, procedures, and

regulations.

• Monitor product replenishment levels.

• Inspected and evaluated inventory management activities.

• Check specifications of materials loaded and unloaded against information contained in work orders.

• Handle all customer service issues.

• Create commercial documents for all direct import orders.

• Review freight bills for accuracy.

• Coordinate all shipping movement.

• Invoice all orders through Business Works and SPS/EDI.

DynCorp International, Kandahar, Afghanistan 12/2011-02/2012

Material Control Specialist, SSA Yard (Contractor)

• Coordinated with warehouse managers to ensure compliance with policies, procedures, and

regulations.

• Tracked materials from cradle to grave.

• Inspected and evaluated inventory management activities.

• Filed receipts from issue, turn-in, and salvage records.

• Checked specifications of materials loaded and unloaded against information contained in work

orders.

KBR Inc., Tallil, Iraq 10/2011 – 12/2011

Material Control Specialist (Contractor)

Monitored supply stock levels and anticipated future needs for reordering.

•

Created Packing Slips for Rolling Stock items that needed to be shipped.

•

Perform daily inventory cycle counts and update assigned bin locations.

•

Make recommendations on inactive inventories.

•

Issued, transferred and received inventory items in Maximo.

•

Daily reviewing of order histories from previous months and years.

•

EDP Renewables North America (Horizon Wind Energy, LLC) 03/2010 – 10/2011

Corporate – Shared Services / Fleet Management Coordinator (Contractor)

• Coordinated transportation logistics for vehicle redeployment to maximize existing and proposed fleet

assets.

• Developed a comprehensive filing system for all vehicle documentation to be retained.

• Created and verified vehicle Purchase Orders for vehicle acquisitions.

• Created and updated department related procedures, forms and job descriptions.

• Provide Receptionist coverage and administrative support to the Procurement department.

• Performs document management activities, such as scanning, validating, archiving and retention.

• Receive sorts and prepare mail for distribution

• Receive incoming mail via inter-office mail, shipments, fax, and delivery services

Michael E. DeBakey Veterans Affairs Medical Center 06/2009 – 03/2010

Secretary (OA /Research Care Line/HSR&D

• Performed quarterly narcotic inventory inspections that consist of cycle counts within the Michael E.

DeBakey VA Medical Center.

• Maintained accurate, up-to-date records and statistical information.

• Typed and prepared letters, memorandums, charts, posters, graphs and emails.

• Received and appropriately handle/refer telephone calls and visitors; arrange/organize appointments.

• Performed statistical computations and prepared special reports requiring careful data analysis.

KBR Inc., Baghdad, Iraq 01/2004 – 06/2009

Business Process Analyst-S.T.E.A.M/Maximo (Contractor)

• Cooperated and communicated with site management to analyze the site/regional business processes

and guides for implementation of standardized S.T.E.A.M processes.

• Provide recommendations on inventory discrepancies in the site warehouse.

• Provided one-stop support to all S.T.E.A.M/Maximo end users and facilitated the creation of

customized reports.

• Perform quarterly inventory audit inspections within the site warehouse.

• Developed and presented standardized training and informational presentations.

• Established and maintained training schedules and records.

Administrative Specialist

• Analyzed logistical trends and operational processes to provide recommendations and solutions.

• Responsible for all clerical functions within a challenging environment.

• Worked closely with inter-departmental team members to ensure high levels of operational efficiency.

• Developed and implemented work instructions and operational forms to ensure company compliance.

• Distributed revision level documentation to all appropriate users.

• Developed and maintain a comprehensive filing system and computer database for all documents to be

retained.

• Assisted in providing S.T.E.A.M/Maximo users with support and training.

• Developed and maintain networking relationships to ensure consistent support of the logistical team.

United States Army 01/2001 – 01/2004

Supply Specialist / Senior Supply Specialist

• Served as the Senior Supply Specialist for a Main Support Battalion (MSB).

• Maintained inventories valued at over $2 million and monitored inventory levels.

• Performed Change of Command inventory inspections.

• Supervised and trained three personnel in logistical management.

• Performed warehouse management; including receipt of ordered stocks, storage, and property items.

• Perform cycle counts of raw materials, and finished goods.

• Provided recommendations for process improvement, effectiveness of operations and improved

compliance.

• Resolved inventory overages/shortages form production orders.

• Generated and performed Maximo/SAP weekly inventory audits.

• Conducted annual physical inventories.

EDUCATION/PROFESSIONAL DEVELOPMENT

Lone Star College- AAS Degree in Logistic Management (Current Degree Program)

PSM Academy - Supply Management Introduction (Kellogg Brown and Root)

Supply Management, U.S. Army

ULLS-S4 Operations, U.S. Army

Inventory Management

Warehouse Record Keeping

Material Control and Accounting

Controlled Substance Inspection

COMPUTER SKILLS

Microsoft Office Microsoft Word S.T.E.A.M (Maximo)

Microsoft Visio Microsoft Excel DHCP/Vista

Microsoft PowerPoint Ten-Key Data Entry

Contact this candidate