Human Resources Customer Service

Carmela Monti

******@***.***

** *** ****** ****

(Cell) 347-***-****

Airmont, NY 10952

(Home) 845-***-****

SUMMARY:

Senior Human Resources professional with experience in ever-changing

organizations. Skilled in all areas of employee benefits including 401(k)

administration, employee relations, implementation of policies and

procedures and organizational re-engineering. Competent in recruitment,

employee counseling, in-house training programs, compensation analysis, ADP

and Oracle systems. Comfortable and confident in working with all levels

of employee population.

EXPERIENCE:

Marc Bell Capital Partners, New York, NY

1999-2013

Vice President, Human Resources - Employee Population: 3,000

. Ran Human Resources for Marc Bell and had responsibility for all HR

operations in portfolio companies.

. Ensure that performance evaluation systems are properly utilized for both

reward and development purposes.

. Direct and oversee third party HR vendor selection and management.

. Assist in presentations to institutional investors.

. Managed all day to day activities within Human Resources.

. Design, develop and deliver all internal employee training.

. Handle all employee relations issues including assisting management with

departmental issues.

. Supervised all functions involving semi-monthly payroll using ADP

PayExpert.

. Administer Worker's Compensation and Disability programs.

. Write and implement company policies as necessary.

. Responsible for all new hire orientations, terminations and exit

interviews.

. Handle all aspects of recruiting including background checks, initial

paperwork and on-boarding.

Accomplishments:

. Designed and developed benefit plans increasing benefits and

decreasing cost significantly.

. As 401K Plan Administrator, ensured compliance.

. Recruited for all positions included C-Level, administrative and

technical.

Globix Corporation, New York, NY

1999-2004

A leader in complex hosting, network services and advanced Internet

applications for enterprises that seek

performance advantages and cost-efficiency through the strategic

outsourcing of their IT infrastructure.

Human Resources Director, North America - Employee Population: 700

. Work with all levels of management to enhance employee capabilities that

lead to business success.

. Review, analyze and negotiate all renewals for US employee benefit

programs, implement and communicate necessary changes, handle

administration of the 401(k) plan.

. Work with in-house legal staff to bring resolution to employee disputes

and litigation.

. Handle all employee leaves including FMLA and worker's compensation.

. Conduct fact-finding sessions and investigations with regard to employee

relations matters.

. Provide counseling to management staff and employees alike with respect

to polices and procedures.

. Handle all aspects of recruiting.

. Prepare compensation analysis.

. Work directly with insurance carriers to resolve any employee issues.

. Administer the implementation of new benefit programs when necessary.

. Responsible for the new hire orientation.

Accomplishments:

. Designed and developed performance appraisal classes for employees and

managers

. Headed the weekly committee to welcome new employees

. Handled any employee relations issue which resulted in the dismissal

of employees who were misappropriating company time and money

IPC Information Systems, Inc. New York, NY

1985-1999

A world leader in the delivery of integrated multimedia communications

solutions to the financial

trading industry, IPC serves customers in more than 30 countries.

Director, People Resources - Employee Population: 1,200 Union and Non-Union

. Managed the benefits for six countries including medical and pension

schemes

. Designed and implemented a US medical program which was primarily self-

funded and dramatically increased the level of benefits, judging it

against market and prior plans while maintaining costs and rates below

market.

. Manage the People Resources function for a staff of 140 employees in the

UK.

. Manage the expatriate program as required.

. Manage the employee relations for non-union staff involving diverse

cultures and levels within the employee hierarchy.

. Directed the Company's staffing during periods of growth and handle all

aspects of the recruiting cycle from creation of job descriptions to

interviewing to offer letters.

. Responsible for the creation and allocation of Human Resources fiscal

budget.

. Administer US and International benefits, verify billing accuracy,

process changes.

. Responsible for all new employee orientations and all termination

paperwork.

. Administer 401(k) plan. Coordinating employee meetings, keeping lines of

communication open between the employees and their accounts. Handle all

related issues with the 401(k), process enrollment, loan, distribution,

and rollover paperwork.

. Maintain US ADP Payroll Database. Interface with Payroll department to

discuss upcoming payroll(s) and changes.

Accomplishments:

. Negotiated with benefit brokers implementing self-insured plans

resulting in a savings of $500,000 the first year.

. Developed an employee compensation structure.

. Worked with senior managers on acquisitions and refinancing projects.

EDUCATION:

Ashwood University

Associates in Psychology

Courses at World At Work

F/K/A American Compensation Association

Fundamentals of Employee Benefit Programs

American Management Association

International Benefits

ADP Training

Notary Public

Member of SHRM

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