Customer Service Representative

Matamyas "Tammy" Starling

**** * ****** **** ** # 281 Irving,TX 75038

****************@*****.*** 469-***-****

QUALIFICATIONS

Knowledgeable in customer service

Proficient in dispute resolutions

Excellent communication skills

Skilled in the team lead

EMPLOYMENT HISTORY

Green Tree

3/2008-5/2014

Senior Customer Service Representative

Received inbound calls

Resolved homeowner concerns with one call resolutions

Explained in detail any concerns about loan servicing

Citigroup

2/2005-3/2008

Associate

Responsible for taking inbound calls

Helped with lost/stolen issues

Processed authorization for gas stations

Made payment arrangements to bring accounts current

Compucom Systems

3/2001-9/2002

Associate

Registered warranties

Created macros and manged reports

Processed orders for corporate clients

Handled first level technical support

Education

ATI Career Center

10/2003-1/2005

Associates Of Applied Science

MicroHard Technologies

09/2001-12/2001

A+ certified

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