MIRALYS M. GONZALEZ
***** ** ** **. ***** MIAMI, FL 33181 (813) 408 - 4320 acn0py@r.postjobfree.com
ND
PROFESSIONAL SUMMARY
CERTIFIED GENERAL CONTRACTOR - OPERATIONS MANAGEMENT - CUSTOMER RELATIONS - PROJECT MANAGEMENT
High-energy professional who leads companies through change and challenge to profitable growth. Strategic problem-solver who
envisions smart solutions and executes with urgency across all levels of the organization. Hands-on leader with extensive customer
service experience who is able to keep teams focused and productive. Outstanding strategist with a track record of success in highly
competitive business markets. Skilled in negotiating partnerships and alliances with a keen ability to capture opportunities and catapult
new ventures.
CORE COMPETENCIES
CUSTOMER CARE * BUSINESS PLANNING & DEVELOPMENT * CHANGE MANAGEMENT * BUDGET PLANNING * LOGISTICS * POLICY
DEVELOPER * TECHNOLOGY * STRATEGIC PLANNING * CONSTRUCTION * REPORTING & ANALYSIS * BLUEPRINTS READING * TEAM
DEVELOPMENT & LEADERSHIP * PRODUCTIVITY & PERFORMANCE IMPROVEMENT * VALUE- ADDED ENGINEERING * MATERIALS TRACKING
* QUALITY CONTROL * NEGOTIATIONS * COST ESTIMATES * COST ANALYSIS * PROCESS OPTIMIZATION *
PROFESSIONAL EXPERIENCE
EPIC HOSPITALITY, LLC. 2012-2014
General Manager/Project Manager
Oversaw and managed the day to day operations of the company’s growth and production. Led a customer-centric organization through
insightful leadership, accountability and quality management through the development, implementation, monitoring and measuring of
new policies and procedures. Conducted daily production and scheduling meetings with management team, conducted weekly safety
meetings and weekly on-site evaluations of project progressions. Routinely interacted with local municipalities obtaining all required
inspections. Fully responsible for daily reporting of all company activities and communication with the Board of Directors.
JMG BUILDING CONTRACTORS, Inc. 2005-2012
Project Manager
Earned a fast track promotion to Project Manager based on strong performance in process optimization, productivity improvement and
quality management. Oversaw the renovation of National Chain Hotels. Identified, analyzed and resolved day to day challenges and led
construction team comprised of Superintendents. Reviewed and improved all change orders and responsible for all ongoing
communication and instruction of the sales and customer service teams. Provided weekly, monthly and annual production status updates
and accountable for job site safety measures and compliance with safety requirements as well as forecasting and managing budget
expenditures. Assisted with contract proposals and negotiations and managed multiple priorities and deadlines. Interviewed, hired and
trained teams of Customer Care personnel and Superintendents.
EDUCATION AND TRAINING
Florida Certified Building Contractor: 2012
University of Havana: 1992-1994