Customer Service Sales Representative

CRISTIAN ALEXANDRE

ALTAMIRANO

Po Box ****

Rancho Cucamonga CA

91729

909-***-**** (Mobile)

achap9@r.postjobfree.com

OBJECTIVE

Looking for a restaurant server position that will benefit from my experience serving customers,

to improve customer satisfaction and business performance.

EDUCATION

California Polytechnic University, Pomona

Hospitality Business Management/Human Resources - Currently Attending.

Chaffey College, CA 05 /2014

Received Associates Degree in Arts, Business & Technology

EXPERIENCE

Server and Gaucho Server, Fogo de Chao Brazilian Steakhouse, Beverly Hills, CA, 2011-2014

• Provided outstanding customer service by using direct contact.

• Answered patron’s questions concerning churrasco-style food. Represented and conveyed

Brazilian gaucho culture in dress and demeanor.

• Ensured the cleanliness of dining area and food items before serving.

• Worked in coordination with other departments to ensure that patron’s get quality service

and satisfaction.

Server and Gaucho Server, M Grill Brazilian Steakhouse, Los Angeles, CA, 2009-2011

• Provided outstanding customer service by using direct contact.

• Answered patron’s questions concerning churrasco-style food. Represented and conveyed

Brazilian gaucho culture in dress and demeanor.

• Ensured the cleanliness of dining area and food items before serving.

• Worked in coordination with other departments to ensure that patron’s get quality service

and satisfaction.

Office Assistant/Sales Representative, Cariel Inc., Los Angeles, CA 2006-2009

• Well organized, good time manager and persistent in achieving or exceeding set

objectives.

• Provided customer service and technical advice.

• Developed ongoing customer relationships, enhancing future sales.

SPECIAL SKILLS

• Trilingual: Fluent in English, Portuguese and Spanish.

• Multitasking: Able to serve more than one customer at a time and handle multiple tasks.

• Verifiable record of low absenteeism and punctuality; performs tasks with enthusiasm and

efficiency.

• ServSafe Food Protection Manager Certification.

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