Project Manager Assistant

D-Arcy T. Aiken-Chen

**** ***** *** **. . **********, NC 27405 . 336-***-**** (H) (336) 706-

**** (C) . ********@*****.***

PROFESSIONAL HISTORY:

Sr. Branch Manager Assistant

Liberty Mutual Insurance, Greensboro, NC, January 2011 - Present

. Responsible for daily, weekly, monthly and quarterly trending,

variances and, analytical reports.

. Perform, compile and generate Root Cause summations and responsible

for lean best practices.

. Manage several internal metric programs to ensure quality assurance

and improvement.

. Support, develop and report KPI, SLA and metrics for sales and service

team to meet/exceed goals.

. Coordinate with managers to develop ongoing training to improve

functionality.

Project Manager Assistant Specialist

Schneider Electric Buildings Americas, Inc., Greensboro, NC November 2005 -

July 2010

. Manage all projects for the Greensboro office; liaison between service,

contractors and field.

. Responsible for financial records, reports and management process valued

over 5 million.

. Processed schedule of values, AIA, purchase orders, billing, service,

warranty and close-out.

. Monitor project status to ensure progress and expedites project

deliverables.

. Improved and developed policies, procedures and internal audit for ISO

requirement.

Branch Manager

HKS Entertainment and Security Company Inc., Greensboro, NC, August 2002 -

February 2008

. Refined human resources procedures for the Greensboro and Winston-Salem

branch.

. Organized and managed schedules of operations for both branches.

. Supervised a staff of 50+ officers, including recruitment, dismissal,

training, and scheduling.

. Designed security polices procedures and instituted an accurate database

for future reference.

. Scrutinized all financials reports to ensure accuracy.

Chief Financial Officer Assistant

North Carolina A&T State University, Greensboro NC December 2002 -

September 2005

. Assistant to the Chief Financial Officer responsible for various

financial reports and office control.

. Implemented and prepared contracts regarding donations, endowments and

various scholarships.

. Responsible for financial accountability including budgeting, P&L

management and analysis.

. Managed business priorities, monitoring status of critical deliverables

and actions items.

. Identified and drive new initiatives to optimize operational performance,

growth and development.

Project Manager Assistant

State Street Construction Company, Greensboro, NC, September 2000 -

December 2002

. Assisted the superintendent with developing 1,387 units for Autumn Park

Apartments.

. Planned and scheduled construction process, coordinated work activities

with inspectors.

. Created and maintained database for receiving of materials, incoming and

outgoing.

. Responsible for various financial duties such as; A/R, A/P and payroll.

EDUCATION:

Master of Business Administration with emphasis on Project Management,

American InterContinental University, Hoffman Estates IL, 12/2008

Bachelor of Science in Criminal Justice, American InterContinental

University, Hoffman Estates IL, 4/2006

SKILLS:

Microsoft Office Suite . Microsoft Dynamics . Trending Reports . Micro

Strategy . CMS . Dart Report . ISO .Lean . Adhoc Reports . Campaign

Management . Database Knowledge . SharePoint . CSW.

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