Human Resources Manager

Joanne taylor

**** ** ***** ****** ( Cypress, CA 90630 ( 949-***-**** (

*********@*****.***

Experienced senior level Human Resources Manager with a record of project

leadership, and organizational development

Profile

Hands on leader with expertise in managing all aspects of human resources

departments throughout different industries. Proficient at developing and

maintaining corporate policies and procedures, managing key metrics, and

success in coordinating multiple projects while collaborating with other

departments. Strong sense of urgency and committed to people development

and corporate compliance. Conscientious, disciplined, and dedicated to

excellence.

core Competencies

Employment Law / EEO Human Resources/Risk Project Leadership

Compliance Management Process Improvements

Succession Planning Performance Management

Key Metrics Reporting Compensation / Benefits Employee Relations

Design

Training & Development Policy Design & HRIS Technologies

Administration

Professional Experience

Eurostar, Inc., Los Angeles, CA (2013 - 2014)

Leading retailer for the sports shoe industry in the greater Los Angeles

area DBA WSS with 1200 employees

Human Resources Manager

Managed the full spectrum of HR operations, systems and programs. Worked

with senior management to create HR policies and procedures; onboarding of

retail and corporate employees; created and administered all group benefits

and open enrollment process; manage leave-of-absence programs and personnel

records; investigate complaints of harassment and discrimination; guided

retail management with employee relations issues.

. Design, implement and administer all benefit programs

. Work with retail team in the interpretation of HR related policies and

procedures.

. Assist field leaders in formulating action plans when potential

associate problems are identified.

. Investigate, respond and resolve all associate complaints in a timely

manner.

. Ensure state compliance laws are upheld, including but not limited to

anti-harassment training.

. Investigate, coordinate, participate and respond to all Department of

Labor claims

The Ruby Restaurant Group. Inc., Irvine, CA (2007-2013)

Restaurants throughout the US, corporate owned and franchise with 1800

employee base

Human Resources Director

Transformed the Human Resources department from an administrative role to

strategic business partner to drive key business and implement performance

initiatives. Directed all human resource functions including recruitment,

benefits and compensation design, employee relations, training and

development, HR policy and procedures and workers compensation

. Provide guidance, consultation and direction on matters of employment

law and retention.

. Actively administer the company's compensation structure and pay

policies, and oversee variable pay systems.

. Assist in the development of strategic staffing and workforce plans

including establishing hiring goals, recruiting targets and metrics,

and retention strategies

. Created and managed the succession planning and leadership development

for the organization

. Provide guidance, consultation and assistance to management concerning

employee training and development

. Formulate, recommend and implement policy development and

documentation.

. Manage and administer the company's reward and recognition programs.

Joanne Taylor (CONTINUED)

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all counties courier, Inc., Irvine, CA (2004-2007)

A southern California courier company with 5 locations and over 500 drivers

Director of Human Resources

Directed and managed the Human Resource function. Developed hiring plan &

initiatives, performance management standards, benefit and compensation

structure, policy and procedure manuals, ensured legal compliance and

guidance for employee relations' issues and workers compensation.

. Design, develop and oversee the implementation of a new compensation

structure and merit increase program to ensure effectiveness and

equity.

. Direct the administration of all employee benefit programs including

health, dental, vision, life & AD&D, LTD, 401(k) plan and workers

compensation

. Manage and insure compliance with ERISA, COBRA, HIPPA, FMLA, and all

other local, federal and state regulations

. Provide leadership to field HR Managers to insure that they provide

professional-level support to each location's management team,

including recruitment, performance management and benefits/worker

compensation administration.

. Manage all aspects of the employment process including company-wide

recruiting, screening, interviewing and hiring of all staff levels.

. Partner with managers and provide coaching and guidance regarding

employee relations, employee performance, policy interpretation and

employment laws.

HR Solutions, INC., Irvine, CA (2003-2004)

Contract Human Resources and Benefits Administration

Powerwave Technologies, INC., Santa Ana, CA (1997-2002)

A leader in the wireless communications industry with onsite manufacturing

and 2000 employees

Benefits Manager / Human Resource Generalist

Managed a broad range of HR functions including design and development,

administering the company's full benefits package. Training and development

for all employee levels, conflict resolution, leave of absence management,

workers compensation, and performance management and HRIS system

administration

. Develop, design and maintain an internal intranet Benefits Home Page.

. Negotiate contracts with benefit vendors to maintain a competitive

benefit program.

. Plan, develop and implement cost effective and competitive benefits

programs.

. Proactive design and administration of employee wellness programs such

as health fairs and seminars

. Administer all benefit programs including health/dental/ vision

insurance, life and AD&D, health club, flexible spending, EAP, 401(k),

ESPP, COBRA, STD & LTD plan, and ESL training.

. Developed and designed new compensation structure for all levels of

staff including writing job descriptions, benchmarking, market

research, manager buy-in and implementation of new structure.

. Designed & implement pay-for performance and merit increase programs.

. Conversion and implementation of HRIS system and system administrator.

. Administration and management of all Workers' Compensation claims.

. Responsible for all leave of absence management.

. Provide guidance and training to managers on employee evaluation and

disciplinary issues.

. Conduct employee relation related investigations and respond to EEOC

charges and claims.

education, Certifications, & Memberships

CALIFORNIA STATE UNIVERSITY Fullerton, Fullerton, CA

Sociology

IRVINE VALLEY COLLEGE, Irvine, CA

Associate of Arts in Sociology

Member of SHRM

World Work- CBP/CCP

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