Manager Technical Support

HIEU M. HUYNH

**** ***** ***** **., ******* TX, *7072

832-***-****

*******@*****.***

EDUCATION

Saigon Institute of Technology, Ho Chi Minh City, Viet Nam

Associate in Applied Science Graduation: 2009

College of Natural Sciences and Mathematics

University of Houston, Houston, Texas

Bachelor of Computer Science Graduation: 2014

EMPLOYMENT HISTORY

Lab Administrator 2007 – 2008

Saigon Institute of Technology, Ho Chi Minh, Vietnam

- Monitor lab sessions and provide technical support to students.

- Provide assistance before, during, and after class sessions in lab room.

- Report to supervisor on a weekly basis.

Manager Assistant 2009 – 2010

Thuan Hoa Company, Ho Chi Minh, Vietnam

- Schedule appointments for the manager.

- Prepare paperwork before appointments with clients.

- Take notes during the meetings and write memos.

- Type letters and written documents and send them to customers or authorities (legal related

issues).

Technical Intern September 2011 – May 2013

Master Filter Company, Freeport, Texas

- Provide technical prints/drawings to customers with specific details.

- Responsible for CNC programs and perform tasks on CNC machines.

- Maintain, monitor and respond to network issues.

- Provide technical support (computer issues/drawing issues/programming issues).

Computer Lab Monitor September 2014 – December 2014

University of Houston, Houston, Texas

- Monitor and check equipment in the lab if needed.

- Contact Supervisor if there is malfunctioned equipment for maintenance.

- Open/Close the lab following the schedule posted.

- Tutor students for any Computer Science courses if possible.

PROGRAMMING LANGUAGES

- C/C++/C#

- Java

- HTML/PHP

LANGUAGES

- English

- Vietnamese

SKILLS

- Auto CAD

- CNC Programming

- Socket Programming

- Wordpress

- Matlab

AWARD

- Dean’s list 2012

ACTIVITIES

- Member Recruiter, Badminton Club of UH Sep 2013 – 2014

- Member, University of Houston Men’s Volleyball Sep 2014 – 2014

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