Post Job Free

Resume

Sign in

Customer Service Assistant

Location:
Indianapolis, IN
Salary:
Negotiable
Posted:
January 07, 2015

Contact this candidate

Resume:

Orlando Jordan

Career Objective

To obtain a meaningful and challenging career; where my

skills and abilities can be enhanced and maximized.

Professional

Profile A highly motivated and dedicated graduate who combines

exceptional research and analytical skills with a keen

understanding of practical corporate concerns. A proven

problem solver and trouble shooter who develops strong

working practices and positive productive relationships

with all stakeholders in order to add value and

successfully achieve all set targets and objectives.

One who utilizes excellent time management,

communication and relationship building skills to

contribute tangible benefits to any working

environment.

Experience Church Of the living God, CWFF

08/12- Present

Assistant Pastor

Administers training and development to all ministry

leaders The Assistant Pastor together with the Senior

Pastor oversee the affairs of a local church. The

Assistant Pastor is specialized in specific areas of

Ministry such as youth ministries, community outreach.

And leadership development. And Also serves as hr

facilitator for all ministry leaders and staff.

The assistant pastor is to be one of the congregation's

spiritual leader and advisor.

The assistant pastor is to lead the church to do their

very best in all ministries, producing efficient and

effective ministries for their members and surrounding

community.

United Parcels Service, Evansville, IN

06/12- 01/14

Operational Management Supervisor efficiency

Supervise daily activities of drivers and package

handlers to ensure that all assigned duties are

accomplished safely and timely. Route dispatching and

problem solving abilities in a high pace environment.

And administrative duties such as answering incoming

calls, replying to online customer concerns, and

scheduling meetings with other ups supervisors.

Sprint Evansville, IN

12/10- 06/12

Lead Technician Consultant

As a cellular technician it was my responsibility to

troubleshoot cellular devices, provides support to

customers on operational or maintenance aspects of

equipment, perform in-house servicing and repair of

company's wireless products. Serves as customer contact

on service related problems. Diagnoses mechanical,

hardware, software, and systems failures, using

established procedures. Determined most cost effective

repair/resolution to minimize customer downtime.

Prepared reports for analysis of product failure trends

and service ability issues. On occasion would sell

products to customers if sales staff was occupied.

Old National Bank Evansville, In

05/10- 03/11

Task Force Teller

As a Task Force Teller I was a floating teller. I

worked at a number of branches and in the time I was a

task force teller I trained with the vault teller, and

my cash drawer was only out of balance on three

occasions.

I was also Responsible for providing high quality

member service, defined as ensuring prompt and accurate

transactions, while actively listening and matching

client needs to bank products and services in a way

that builds long-lasting client trust and loyalty.

USI Multi cultural center, evansville, in

01/09-05/10

STUDENT REPRESENTATIVE

Provide students with peer-to-peer support in their

everyday schedules. Guiding them through scheduling

courses, helping with study habits, and general

acclamation to campus life.

INTRAMURAL Sports, Evansville, IN

09/07-05/09

OFFICIAL REFEREE

Conrad Executive Services, Indianapolis, IN

06/07-08/07

Telephone Administrator

Answered incoming calls for small and medium sized

companies. Provided administrative support for

clients. Maintained clients' and company's filing

systems. Forwarded messages to clients via e-mail,

voice mail and fax. Performed daily opening and

closing procedures for office. Retrieved e-mail

messages and transcribed messages for clients.

Monitored and forwarded incoming faxes and sent

outgoing faxes for clients. Greeted and assisted

clients in a professional manner. Completed daily and

weekly tasks for clients via the computer and internet.

Education University of Southern Indiana, Evansville, IN

08/07 - 05/11

Major: Pre-Med (Biology)/Psychology

GPA: 3.41 of 4.0

Lawrence North High School, Indianapolis, IN

08/2003 --- 05/2007

Skills

Written and Oral Communication Skills

Public Speaking Skills

Customer Service Skills

MS Office 2010

MS Power Point 2010

MS Excel 2010

Ms access 2010

Ms publisher 2010

Adobe Photoshop cs5

Typing: 105wpM

Orlando Jordan



Contact this candidate