Support Maintenance

Jason Wood 678-***-****

*** ******* **

Dallas, GA 30132 ***********@*****.***

OBJECTIVE

I am looking to expand my experience in IT as an Linux administrator. My

goal is to take my knowledge and use it to not only better a system, but to

expand it into something great.

SUMMARY OF QUALIFICATIONS

Ten plus years of application, hardware and customer support.

Application function, logic, and screen design.

Application testing, include test case design and execution.

Excellent communication skills, leadership and knowledge of the computer

industry.

Ability to follow instructions precisely.

Team leadership

Independently motivated

Visualization implemtation

PCI/DSS

Creative problem solving

Documenting everything

CAREER EXPERIENCE

Operation Systems: Linux - Red Hat/CentOS, Fedora, Ubuntu, Debian;

Microsoft Windows XP thru Server 2012

Hardware: x86 based machines, Dell Servers, Juniper switches, Juniper

firewalls, A10 load balancer, Equallogic SAN, Isilon SAN

Software/Applications: Apache HTTPD, MySQL database, MariaDB with

Galera clustering database, Cassandra DB (Datastax produced), HTML, PHP,

Puppet, VMWare ESXi, VMWare vCenter, VirtualBox, Xen server, BASH,

Collabnet Subversion, Subversion (SVN), GitLab GIT, Nagios, Zabbix,

Mediawiki

Troubleshooting of hardware and software issues

Data center protocols

PCI/DSS

CERTIFICATION AND TRAINING

Datastax Cassandra Database fundamentals - 2014

RHCSA - First quarter 2015

EXPERIENCE

Veracity Payments Solutions - Linux Server setup, deploy and maintenance

Administrator Puppet

Sandy Springs, GA YUM repository

March 2012 to current Nagios

Zabbix

Application setup and deploy

Cassandra multi-node setup

VMWare ESXi - multi systems

VMWare vCenter

Collabnet Subversion

GitLab GIT repository

MariaDB with Galera clustering

Application support

Support for all application starting with

the QA environment and going forward

Network migration

Legacy 192.168.0.0/20 network to

172.20.0.0/20

Firewall and switch upgrades

A10 load balancer deployment

ID management

Redhat IDM (ID Management) based on

FreeIPA

LDAP

System security

PCI/DSS compliance

Developer support

Virtual machines for local development

and testing. Full development environment

in a single virtual machine.

SVN setup and maintenance

Documentation

IBM - Application Support Internal customer support for call

Atlanta, GA screening application

1997 to March 2012 Ticket routing with in application

Table population and maintenance

First level of support for over 1000

users across USA and Canada

Submit new requirements

Testing of code fixes and new

functionality

Internal website development and support

Application setup, testing and support

for internal customers

External customer hardware phone support

for customers in the USA and Canada

Desk side support/IT department for 500+

users

Windows based environment

Domain scripting

Hardware upgrades

Application upgrades

Diagnostics of hardware and software

failures

Documentation development and maintenance

Contact this candidate