Sales Customer Service
Resume:
Patrick Cooper
********@**********.***
Norcross Ga. 30092
PROFESSIONAL SUMMARY:
Responsible for managing new and existing accounts, and develop them to
their full potential to ensure consistent recurring revenues.
Professionally manage the entire sales cycle, from lead generation through
to prospecting, arranging appointments, giving presentations, negotiating,
closing and management assigned accounts.
EXPERIENCE:
Colonial Insurance - Atlanta, GA - Business Development Specialist -
October 2012 - October 14
Prospect, develop and maintain quality business relationships with key C-
level decision makers. Introduce products and close on suggested solutions
to deliver new sales on a consistent basis.
. Responsible for designing and implementing overall agency outreach
strategies to generate leads.
. Consistently make 100 calls per day to lead generate.
. Generate over $10,500,000 in new sales leads.
. Analyze prospect's needs via their existing insurance programs.
. Recommend coverage enhancements to eliminate gaps in coverage.
. Close new accounts, service and retain existing accounts.
. Prepare coverage information and marketed to insurance carriers for
competitive quotes.
. Present proposals to prospects and clients
. Meet with clients on a regular basis to provide required service.
. Effectively use LinkedIn to generate new connections and product
demonstrations
North Atlanta Magazine Inc - Cummings, GA - Account Executive - April 2008
-October 2012
Responsible for generating and maintaining sales activities to introduce
and close new magazine subscription accounts.
. Met and exceeded all daily, monthly and yearly revenue and client
acquisition goals.
. Generated, qualified and closed leads through cold calling and
follow-up on lead generation
Activities performed by the marketing team.
. Consistently made 65+ outbound calls per day.
. Managed prospects through the lead process cycle.
. Maintained accurate records of sales activities, contacts,
opportunities and account information.
. Transitioned closed lead to client service team.
. Maintained a thorough knowledge of all products, pricing and
processes.
. Generated reports detailing daily and weekly activities.
. Responsible for training and mentoring new employees.
Supreme Fish Delight - Riverdale, GA - Assistant Store Manager - May 2004 -
April 2008
Responsible for driving sales providing outstanding products and services.
. Assisted in managing daily operations of assigned store.
. Reached and exceeded all sales goals.
. Set up schedules and maintained inventory.
. Operated cash drawer, cooked, and assisted team members as needed.
. Adhered to and maintained the quantity and quality of products.
. Provided exemplary customer service etiquette.
Startel Wireless - Conyers, GA - Sales Representative - January 2002 -
April 2004
Responsible for conducting needs assessments with customers while providing
concise and easy to understand recommendations on all wireless products and
services.
. Able to connect quickly and effectively with customers in order to
increase comfort levels in
all sales and service interactions.
. Developed and closed new personal and business accounts.
. Serviced existing accounts with outstanding retention.
. Recommended changes in products and service enhancements.
. Contributed to overall team efforts and goals.
. Maintained technological knowledge of new products
. Provided timely responses to the general client inquiries.
. Conducting administrative duties in a timely and efficient manner as
requested.
. Remain compliant to company sponsored policies and procedures.
. Kept up to date on all promotions, pricing updates.
EDUCATION:
Bauder College, Atlanta, GA
Major - Business Administration
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