Customer Service Supply Chain

T IMOTHY W ATTS

* ** ********* ** • Hendersonville, TN 37075

******@*******.*** • 707-***-****

LOGISTICS AND SUPPLY CHAIN OPERATIONS

Strategic Planning & Implementation / Supply Chain Analysis / Warehouse Management

Inventory Management / Team Building & Leadership / Quality Assurance

Respected leader with more than ten years of supervisory experience, offering proven strength in overseeing

complex logistics and supply chain operations. Excel in leading project teams to design highly effective solutions;

proficient researcher and analyst, efficiently determining accurate labor, transportation, and equipment costs and

utilizing key data. Strategically optimize logistic solutions; provide consistent training and guidance with regard to

logistics tools.

Model professionalism, employing advanced critical thinking skills as well as creativity, self-motivation and

outstanding organization. Skillfully prioritize tasks within demanding environments, delivering timely results to

achieve and exceed goals. Excellent communicator, interacting effectively with diverse audiences and fostering

productive relationships. Astute in optimizing supply chain movement and promptly resolving emerging issues..

Areas of Expertise:

Inspections and Documentation • Process Improvements Project Coordination

• •

Materials Handling Cost Reduction Initiatives Safety Enforcement

• • •

Comprehensive Training Warehouse Operations Technological Proficiency

• • •

PROFESSIONAL EXPERIENCE

UNITED STATES AIR FORCE – Travis AFB, California

Quality Assurance Manager (6/2012 to 12/2014)

Promoted repeatedly based on excellent performance to provide key support for 380+ staff while skillfully managing

$563M supply account; served as Subject Matter Expert (SME) and single point of contact for supply processes.

Led and supervised team of six inspectors. Oversaw Quality Assurance program across four separate career fields.

Supervised self-inspection program with 1500 checklist items, including Fuels Management, Supply, Logistics

Plans, and Vehicle Maintenance / Operations. Reviewed technical orders, checklists, job guides and manuals for to

ensure accuracy; interfaced with senior leadership and functional managers to present reports and resolve any

discrepancies. Communicated effectively across organizational levels while consistently maintaining compliance

with agency directives.

Conducted semi-annual safety inspections throughout office, warehouse and vehicle maintenance

facilities; achieved zero write-ups within three year tenure.

Spearheaded team of six to complete technical inspections involving 1700 tasks across four career fields.

Drafted and distributed local operating instructions.

Produced 40+ semi-annual leadership reports; consistently tracked progress toward completion of

identified deficiencies.

Successfully managed inventory of 5K+ electronic records in alignment with DoD Records Management

directives.

Delivered monthly safety briefing to 380+ staff; conducted monthly training for 30 reservists regarding

career field tasks.

Revamped Integrated Receipt Process operations, identifying and trimming 34 failure points to improve

property receipting of time by 30%.

Performed and validated equipment inventory mandated by Secretary of Defense; led team to complete

project two months ahead of schedule, significantly contributing to Travis AFB earning Air Mobility

Command Commander in Chief Installation Excellence Award.

Slashed workload by 15% through implementation of share point site for tracking annual and semiannual

reports.

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TIMOTHY WATTS • Page 2

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UNITED STATES AIR FORCE – Travis AFB, California

Heavy Equipment Manager (1/2011 to 6/2012)

Supervised comprehensive inventory and maintenance records for 6700 pieces of equipment valued at $4.3M+.

Led and supervised specialized team of four personnel. Managed inventory, distribution, and procurement of

equipment; tracked location, maintenance and inspection frequency. Led team in coordinating all semi-annual

inspections and maintenance. Skillfully operated various equipment, including forklifts, stock pickers, and pallet

jacks. Served as Controlled Area Monitor; conducted quarterly training for 28 staff within Controlled Area Security

program. Delivered safety training with issuance of all equipment.

Performed comprehensive semi-annual warehouse inventories to ensure accuracy of documentation and

tracking system. Created Excel tracking system for all equipment, maintaining total inventory precision.

Redesigned warehouse to clear floor space by 23% while reducing specific equipment inventory by 65%.

Recognized repeatedly for professionalism in leading team to provide customers with all necessary

equipment within strict timeframes and challenging environments.

UNITED STATES AIR FORCE – Travis AFB, California

Mobility Warehouse Operations Supervisor (1/2010 to 1/2011)

Directed large-scale equipment warehouse operation including volatile assets valued at $30M+; hand-selected to

provide monthly readiness reports for senior leadership.

Supervised team of 30 warehouse personnel. Managed procurement and distribution of critical protective gear for

three organizations; spearheaded team of seven. Employed Mobility Inventory Control and Accountability System to

stock, track, and issue assets. Performed key warehouse inventories and inspections, tracking shelf-life; interfaced

with Logistics Planners to correct fundamental errors in reporting methods for equipment authorizations.

Successfully ensured warehouse stock level accuracy while resolving long-term discrepancies.

Reviewed and corrected 5K+ employee folders to ensure accuracy; identified 275+ errors, and led team to

improve system accuracy by 65%.

Championed Defense Reutilization Management program, clearing 7K+ unserviceable or excess

warehouse items to deliver cost savings of $747K.

Oversaw certification of 950 deployment bags, identifying 255 unserviceable assets to deliver cost savings

of $1.5M+.

Successfully streamlined equipment processing time to average of one minute per person, representing

78% reduction.

Led project team of 26 to inspect and issue of 2,180 mobility equipment bags on short notice, achieving

goal three hours ahead of schedule.

UNITED STATES AIR FORCE – Travis AFB, California

Equipment Accountability Element Supervisor (12/2008 to 1/2010)

Served as Training Program Manager; oversaw 200+ equipment accounts valued at $361M.

Supervised six customer service clerks. Inspected all accounts, prepared reports, and interfaced with leadership to

resolve any errors. Managed both initial and semi-annual training for 525+ equipment custodians. Directed section

training program for 12 assigned staff.

Effectively reviewed 60+ duty tasks; developed outline and standardized training methods to ensure zero

findings during ‘09 Logistics Compliance Assessment Program.

Oversaw Chief Financial Officer inventory; successfully balanced 32 accounts comprised of 304 assets

valued at $247M+, delivering results four weeks ahead of schedule.

Collaborated with 100 Unit Deployment Managers to deploy 650+ critical assets valued at $4.7M to five

overseas locations.

Resolved discrepancies and ensured compliance, significantly contributing to “Excellent” rating for ‘09

Operational Readiness Inspection.

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UNITED STATES AIR FORCE – Travis AFB, California

Flight Service Center Supervisor (1/2007 to 12/2008)

Managed processing of maintenance assets valued at $40M; oversaw logistics for Legacy Avionics Modernization

Program. Conducted research to determine condition of vital aircraft parts; delivered procurement and

transportation cost savings of $472K+. Coordinated with suppliers to ship parts within three days, supporting 3K+

missions.

Interfaced with local manufacturer to fulfill 15 priority requests in less than 24 hours, preventing grounding

conditions for numerous aircraft.

Promoted from earlier roles including Mission Support Supervisor at Travis AFB (’05-’07), Materiel /

Distribution Flight Supervisor at Daegu AB in South Korea (’04-’05), and various other positions at Dover

AFB, DE (’97-’04).

EDUCATION AND CREDENTIALS

Bachelor of Arts in Transportation and Logistics Management (anticipated 5/2017)

AMERICAN MILITARY UNIVERSITY – Charlestown, WV

Associate of Science in Logistics (2014)

COMMUNITY COLLEGE OF THE AIR FORCE – Maxwell AFB, AL; GPA 3.8

Certification: Leadership Mentorship, 2013 ~ Quality Assurance Evaluator Course, 2012

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