Human Resources Management
Resume:
Ramona Gaither- Brewer
**** ******* ***** *********, ** 38671
*************@***.***
Human Resources- with more than seven years of combined experience in Human Resource Management and
Organizational Development. Proven ability to work with senior management team to integrate the human resources
functions within the overall business operating strategy. Experience in department start- ups, high- growth operations and
restructuring.
AREAS OF EXPERTISE
Seven combined years of experience providing value added human resources services to corporations, retail, and federal
government. Experience also lies in curriculum training and development.
Federal and State Labor Laws Compensation & Benefits Sexual Harassment
Employee Relations Staffing Requirements Performance Management
Safety Training Policy & Curriculum Development
Organizational Development
Professional Experience:
Training & Development Consultant September 2013- Present
ServiceMaster (American Home Shield) Memphis, TN
Facilitated Training
Provide classroom training, demonstrations, on-the-job training, meetings, and conferences
Develop, implement, and monitor training programs within an organization.
Create testing and evaluation processes
Conduct performance evaluations and provide feedback
Conduct continuing education training
Training Consultant November 2011- September 2013
ServiceMaster Corporate, Memphis, TN
Facilitated management workshops (webinars, on hand, and teleconference) covering roles and responsibilities;
company policies and procedures; compensation and benefits; and disability management.
Developed and delivered a customized workshop targeted to increasing employee awareness of leaves along with health
and wellness
Administer the research, development and delivery of a comprehensive program of training courses. Coordinates
instructor scheduling, facility availability and associated budgets.
Create, deliver and sustain long-range HR strategy, executive coaching and development, employee engagement,
union-free design, organizational effectiveness and assess culture.
Ramona Gaither- Brewer
Resume- Page 2
Human Resources- Leave of Absence Management/ Generalist December 2008- October 2011
ServiceMaster Corporation, Memphis, TN
Deliver expert opinion for: compliance, succession, benefits, compensation, executive recruiting, career transition,
emotional intelligence, Title VII, ADA, ERISA, HIPAA, COBRA, FMLA, HRIS.
Worked with internal and external attorney with labor and employee relation investigation
Attended and server as a witness for hearing
Coached managers in techniques for resolving a variety of employee relations issues including: alleged discrimination,
performance, and authority violations
Participated in coaching managers that have employee complaints
Conduct investigations on policy violations including sexual harassment and discrimination and provide appropriate
recommendation.
Initiated and coordinated all recruitment; hosts and participates in job fairs and related functions to generate job
applicants. Wrote job specifications for external search firms, recruitment advertising for media sources, and internal job
postings to publicize job openings.
Conducted new associate orientations and monitors associate performance during training period. Assisted in the
supervision, training, and development of hourly human resources staff.
Monitored, documented, and ensured compliance with human resources policies and procedures. Communicated and
interpreted policies and procedures for distribution center associates.
Investigated and reviewed complaints, including discrimination and harassment.
Managed workers’ compensation cases; worked closely with the Company’s third party administrator to ensure that
timely, quality, and effective case management support was provided.
Interpret Federal and state regulations
Sales/ Loss Prevention Management November 2007- December 2008
Belk INC. Flowood, MS
Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales
volume and profit for existing and new products.
Assisted in developing training and workforce curriculum for all youth service providers
for all youth service providers
Contributes to team effort by accomplishing related results as needed.
Set and achieved monthly goals
Human Resource Specialist October 2006- December 2008
Army National Guard, Jackson, MS
Establishes recruiting requirements by studying organization plans and objectives.
Travel to local high schools and colleges for career fairs
Interviews and counsels prospective enlistees
Assisted with major projects with the responsibility for helping with budgeting, scheduling, and technical performance.
Provided weekly technical assistance and coordinated/facilitated orientation sessions and workshops and coordinated
all recruitment; hosts and participates in job fairs and related functions to generate job applicants.
Explains Army benefits including: medical care, dependent allowance, housing, reenlistment bonus, retirement program,
military/civilian educational opportunities, travel, recreational benefits, and all similar programs .
Managed and maintained the unit’s rewards and recognition program and career development program.
Responsible for day-to-day issues in the administration of fringe benefits and workers compensation.
Ramona Gaither- Brewer
Resume- Page 3
Education:
Strayer University December, 2015
Master of Science- Human Resources and Organizational Development
The University of Memphis August, 2013
Bachelor of Science- Business Administration
West Tallahatchie High School May, 2006
Diploma
Special Skills:
• Special Training course for NLRB
• Training Course for Collective Barging Agreement (CBA)
• Advanced in PeopleSoft
• Advance with Databases
• Expert with Microsoft Office (PowerPoint, Excel, Word)
• Intelex
• Access
• SharePoint
• Kronos
• CPW
• JD Edwards
Organization
Society of Human Resource Management (SHRM)
Alpha Kappa Psi Business Fraternity
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