Human Resources Customer Service

Mitchell K. Fallon

**** ****** *****. ******** ****, IN 46360 219-***-****

***************@*****.***

Profile

Strongly motivated sales/human resources/organizational leadership professional with genuine

interest in fostering organizational growth and efficiency. Strong human relations, sales,

collaborative, and entrepreneurial skills. Friendly, personable, and dedicated to professionalism.

Natural communicator with polished presentation, training, and writing skills. Works well with clients,

public, and co-workers at all levels. Technical and business background.

Core Skills

Human Resources Entrepreneurship Relationship Development

Training & Development Project Management Communications

Performance Assessment Strategic Planning Technical Applications

Team Building & Facilitation Problem Solving Strong Presentation Skills

Education

PURDUE UNIVERSITY – Fort Wayne, IN

B.S., Organizational Leadership and Supervision.

Minor: Communications,Concentration: Technical Support.

PURDUE UNIVERSITY – Fort Wayne, IN

A.S., Organizational Leadership and Supervision.

Experience

RESTORING THE PATH – Chicago, Illinois

Project Coordinator, 1/2014-Current

Supervised and managed all aspects of the organization; hiring/firing, managed 21 employees,

purchasing, payroll, OSHA regulations, organizational relations, event management, and all

human resources.

HANDYMAN MITCH – Long Beach, Indiana

Owner/Manager, 6/2012-8/2013

Founded and operated private handyman business. Hired, trained, and supervised three

employees. Responsible for all business functions, including human resources, accounting,

marketing, operations, and customer service.

ACC STUDENT HOUSING AT IPFW – Fort Wayne, IN

Resident Assistant, 8/2010-5/2012, 8/2013-12/2013

Supervised 64 residents and completed supervisory rotations of 13 residential buildings.

Resolved conflicts and built consensus among student housing residents. Enforced

organizational policies and rules. Facilitated meetings and conducted presentations. Executed

academic and social programs at residence halls, and designed marketing materials for

student events.

RELIABLE CONSTRUCTION AND ASSOCIATES – Chicago, IL

Job site Laborer, 8/2009-8/2012

Performed construction labor and acquired carpentry skills. Oversaw other laborers. Gained

experience in determining the labor needs and functions of a construction site.

Additional Relevant Experience

CNN and MSNBC: ROUND TABLE DISCUSSION, Chicago

Invitee and Participant, 2014

-Selected to attend two discussions focused on creating innovative and effective ways to deal with

major problems facing the City of Chicago. Examples being; gun violence, gangs, economic

structure, and population retention.

AFRICAN AMERICAN LEGACY, Chicago

Training Attendee, ongoing through 2014

-Received training on board of director’s development, fundraising, grant writing and fundamental

founder’s error. Organizational leadership training, including image development on social media.

SPRINGBOARD FOUNDATION, Chicago

Training Attendee, ongoing through 2014

-Received various training and lecture sessions on employee management and board development.

Perspective and innovative thinking training focused on selling an idea or purpose.

STAT (Students Today Alumni Tomorrow), Indiana University-Purdue University Fort Wayne

President, 2012-2013. Member, 2011-2012

-Organized seminars that teach skills not learned in the classroom. Work directly with Alumni

Association and Indiana Purdue Student Government Association, developing experience with

alumni relations.

ADAPTODONS (Adaptive Sports Club), Indiana University-Purdue University Fort Wayne

Co-Coach, 2012-2013

-Assisted mentally and physically disabled IPFW students with learning fundamental basketball skills

and coached players in games against other adaptive basketball teams.

COMMUNITY COUNCIL, IPFW Student Housing Student Government

Vice President, 2009-2010

-Acted as the voice for Student Housing in student government. Planned special events for Student

Housing residents.

References available upon request

Mitchell K. Fallon 2013 Oriole Trail. Michigan City, IN 46360 219-***-****

***************@*****.***

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