John Merten
Professional October, **** - Present BASF Corporation
experience Enterprise Architect & Transformation Manager (June, 2013 - Present
Florham Park, NJ)
Develop As-Is & To-Be Enterprise Landscape Blueprints
Work with Consulting team to develop meta-model for Security Layer
Work with the Security Team to map Security Layer into the
Architecture model
Develop Transformation Programs to drive Architecture change
Manager, Network Application Support (1997 - June,
2013 Rockaway, NJ)
Managed a team of 5 to provide the following services for the
Corporation:
Tier 3 support for PC software issues
Standard images for new PC hardware introduced
Certification of new PC applications
Roll-out of Corporate applications (Communication & Packaging for
Enterprise Software Delivery)
Microsoft Center of Expertise
Managed the transition to Global Processes/ Global Image and Support
Organization
Managed Configuration Changes for NAFTA Workstation Core
Configuration
Developed base configuration to be installed on all PCs in the NAFTA
Region
Managed the update process
Promoted Concept to other Regions - accepted globally
Participated in Global Core Change Management Team
Managed Technical Aspects of Global PC Standardization project
Coordinated the development of Expert Groups to define the Globally
Common Applications
Lead the effort to define Application Certification Process used
Globally
Managed technical aspects of relationship with PC hardware vendor
Managed PC Software Configuration Vendor
Project Completed in 21/2 Months - 10,000 PCs in NAFTA with Customer
Satisfaction of 84%
Developed PC patching processes for North American Region
Developed Special Purpose PC concept for North America.
Promoted Concept to other Regions - accepted globally
Application Roll-out Specialist (1995 - 1997 Mt Olive, NJ)
Coordinate the distribution and implementation of PC and server
based applications throughout NAFTA
Interact with 20+ Application Developers and 60+ Local Support
Contacts
Information Systems Manager (1990 - 1995 Freeport., TX)
Managed 10 member Department
Expanded network to 850+ user and 15 Netware Servers
Implemented IS Helpdesk with user feedback module
Lead ISO 9002 Internal Audits
Upgraded site telephone network to 3 modes & 900+ stations
Lead Re-engineering Team
Systems Analyst (1988 - 1990
Freeport., TX)
Coordinated enhancement of integrated Maintenance Management System
Acted as primary IS contact for application support issues
Supervised programming staff
1985 - 1988 G D Searle Skokie, IL
Programmer Analyst
Designed, Developed and supported FDA Validated Pre-Clinical
laboratory Data Management Systems
1985 - 1985 Denticon Evanston, IL
Programmer Analyst
Supported data transmission between nationally distributed dental
laboratories and corporate office
Provided programming and analysis for 10 user corporate accounting
system
Developed & documented disaster recovery procedures
Managed relocation of corporate computer facilities
1983 - 1985 Agri Systems Edmond, OK
Programmer Analyst
Provided custom programming of accounting and operational systems to
support agricultural applications
Education 1982 University of California Davis, California
BS Animal Science, Minor Computer Science
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