SUNIL KUMAR SINGANODI
*** ***** ****** **, *** Jose CA - 95116
**********@*****.*** 408-***-****
Summary:
. 9.5+ Years of experience in IT Industry & comprehensive knowledge of
the ITIL methodologies. Expertise in all stages of SDLC life cycle and
a strong knowledge of various IT business interactions w.r.t, the
Pharmaceutical, Life Sciences and Insurance Domains.
. Comprehensive knowledge of the ITIL methodologies and principles
of change management, Incident/Problem Management.
. Strong experience in Enterprise Application Development and various
life cycles of software development.
. Manage and direct a large volume of concurrent projects, coordinating
with a global team, supporting a large Pharmaceutical Giant.
. Management of the change, release and solution delivery processes for
client accounts
. In-depth knowledge of project management tools, approaches and phases
of the project lifecycle
. Good experience in the design process for generating UML diagrams to
represent Use cases, Class diagrams and Sequence diagrams.
. Exceptional communication, problem solving and root cause
identification skills
. Lead efforts of Continual Process Improvement, Customer interface for
project coordination and approvals.
Core Competencies:
. Programming Languages
o Java J2EE, Java Springs, Shell Scripting, Python, C#, .NET, VB,
VB.NET Applications
. Change & Release management, Release Automation, Test Automation, L2
Support
o Jenkins CI, Hudson CI, Ant Scripts, Selenium Server, Tomcat
Application
. Configuration Management and other Tools
o Visual Studio, Selenium IDE, VB 6.0, VSS, Clear-case, SVN
Repository, CVS, HP Service Center, Lotus notes, HP QC, Bugzilla
. Web technologies
o HTML, XML, CSS
. MS Office Application Including
o VBA, XL Macros, MS-Visio, MS Access, MS Outlook, Power point
skills
. Relational Database Expertise
o SQL Server 2K, Oracle 9i, 10i
. Operating Systems
o XP, Linux (Red Hat), Unix (Solaris), Windows 7
Certification: ITIL Foundation V3 - 2011
Education: Bachelor of Engineering in Information Science and Engineering
from DSI Institutions, Bangalore affiliated to VTU, Belgaum, India.
Professional Experience:
Infosys Technologies - Dec 2008 - Till Date
Role: Senior Associate Consultant
Client: Becton, Dickinson & Company, San Jose - USA
Aug 2011 - Till Date
Associate IT Program Manager/Change Manager
BD Biosciences is one of the major segments of BD's Worldwide segments. As
part of this assessment there were 2 major eCommerce Implementations. As
part of the initial implementation support and as part of continuous
support model, the entire support for SDLC life cycle pre and post
Development was supported as part of my assessment, not limited to
Requirement analysis, Change, Release but also in providing Production
Support (L2).
Responsibilities
. Requirement analysis during the initial phases of the Project
Development
. Configuration of Development environments with Linux, Unix, My
Eclipse, CVS & SVN Server, Oracle
. Writing Ant scripts for compiling the source code
. Release automation using Jenkins and Test automation with Selenium
. Onsite Lead Coordinator for Process Establishment and Continual
Process Improvement as part of Service Transition
. Implementation of certain COTS products in the existing working
environment.
. Change Management duties including review and approval of Change
requests, attending CAB meetings as required, training of customers on
change management process & ticketing system.
. HP CMDB database for CI management.
. Disaster recovery, Incident management, Problem management.
. Has been part of improvements of compliance controls, few adoptions
from ITIL principles.
. Achievements include being an SME for majority of tools used by the
Clients as well as parent organization
. Earned - Rewards and recognition as part of assigned activities
Environment
Java J2EE, Tomcat, My Eclipse, CVS & SVN Server, Oracle 11g, Selenium,
Jenkins CI, Unix, Windows 7, HTML, XML, Red Hat Linux, Shell Scripting and
Python.
Client: Pfizer
Jun 2010 - Aug 2011
Change Management Lead
Pfizer is one of the Pharmaceutical giant. As part of the assessment for
providing Change and Release management support, our team's
responsibilities were to provide IT compliance support by identifying the
releases and managing the changes to parse through the SDLC cycle. As
Pfizer has strict IT compliance methodologies established, which required
routine auditing and publishing the reports routinely to the appropriate
teams.
Responsibilities
. Change Assessment
. Impact analysis of the changes, & required configurations proposed by
the team
. Communicating with the required teams, Scheduling the changes and
appropriately organizing the required configurations
. Post implementation Audits
. Disaster recovery, Incident management, Problem management.
. Periodic audits to provide the results to the appropriate managing
teams
. Developing required macros to provide the required support
Environment
Hp Service Center, Java J2EE, Tomcat, MS Excel, MS Outlook, MS Access,
Python, Red Hat Linux
Client: Allstate Insurance
Jun 2009 - Jun 2010
Technology Analyst
Allstate Insurance is one of the major Insurance agencies in USA. Here as
part of the assessment our team was involved in .NET development. Here the
application development was based on the .NET libraries developed on the
client specific architecture based on MVC architecture.
Responsibilities
. Requirement Analysis, Development and Support
. Analyzing requirement and implementing UML use cases, class diagrams
and sequence diagrams for writing Business Logic for various
components.
. Involved in designing High level requirement and providing efforts
estimation
. Usage of Visual Studio 2008 and Source code control management using
Clearcase
. Development and unit testing of the developed code including
Integration testing.
Environment
Visual Studio 2008, SQL Server 2000, Clear Case, .NET 2.0, C#, MS Office
Applications
Client: Mass Mutual Insurance
Dec 2008 - Jun 2009
Technology Analyst
Mass Mutual Insurance is one of the leading Life Insurance Company. This
organization majorly sells Insurance plans for Seniors. As part of the
assessment we were involved in Development and Maintenance of Legacy
applications of this organization.
Responsibilities
. Involved in monitoring, managing, developing the dot net web
applications and Legacy Excel Macro Applications.
. Providing primary support, implementing enhancements, testing,
development tasks using ASP.NET, C# and SQL Server
. Involved in the design and development of application availability
tools using .NET
. Coordinated the work with team across geography to facilitate the
operations delivery among, technical teams and development teams.
Environment
Visual Studio 2005, SQL Server 2000, Clear Case, MS Excel, VBA, MS Office
Applications
Wipro Technologies - July 2006 - Aug 2008
Role: Senior Software Engineer
Client: Hewlett-Packard
Jul 2006 - Aug 2007
. Lead a team of 5 resources offshore
. Driver development using VC++
. Involved in maintaining the software used for Single Functional
Printers(SFP) and Multifunctional Printers (MFP) for a top Printer
Manufacturing Organization
. Testing the developed functionality
Environment
Windows 98, Printer configurations, Driver development using VC++, testing
Client: Hewlett-Packard
Aug 2007 - Aug 2008
. The Onsite team creates change tickets for Defect fix and enhancements
. As a offshore team lead handles a team of 5 developers and 1 tester.
. Handling Defect fix and Enhancements created by the clients at on-site
using VC++, SQL Server
. Implementation and testing Multifunctional Printers
. Communicating with the Clients for functional understandings
Environment
Windows 98, VC++, SQL Server 2000, HP Service Center, Testing
SECON, Bangalore - INDIA Aug 2004 - July
2006
Software Developer
. Joined this Organization as Fresher
. Few In House Development with Dot Net 1.0 & VC++, involved in Feature
enhancements
. Coding and testing based on pre-defined standards.
. Preparing Users' Manual.
Environment
Windows 98, VC++, .NET 1.0, ASP .NET, SQL Server 2000